Client Relations, Claims Management, Claims Handling
Job description
Company Description
CLC has been around for 23 years, providing support to hundreds of thousands of clients through our assistance and value-added products and services. We offer underwriting services through our Guardrisk Cell Captive or Genric, as well as various products, services, and mobile applications that do not require underwriting. We differentiate ourselves from our competitors by providing exceptional service and flexibility in meeting our clients' needs. Our key products and services include Assistance Services, Value Added Products, Own Damage and Legal Claims, 24/7 Contact Center, and Mobile Apps. For more information on our Privacy Notice, according to the Protection of Personal Information Act 9, please see https://www.clc.co.za/docs/PrivacyNotice2023.pdf
Role Description
CLC is currently seeking a full-time Short-Term Claims Consultant based in Centurion. As a Short-Term Claims Consultant, you will be responsible for managing a portfolio of claims, ensuring that all claims are processed accurately and efficiently. Your day-to-day duties will include gathering relevant information, investigating claims, verifying coverage, determining liability, and negotiating with involved parties to achieve claim settlements. The role requires strong analytical skills, attention to detail, and customer service orientation. It's an on-site role.
Qualifications
- Bachelor's degree or diploma in relevant field (e.g. Law, Finance, Business Administration)
- 5+ years' experience in claims management, preferably in the short-term insurance industry
- Excellent knowledge of relevant legislation and policies pertaining to short term insurance claims
- Strong analytical, problem-solving, and negotiation skills
- Ability to work independently, as well as within a collaborative team environment
- Excellent written and verbal communication skills
- Certifications in relevant fields (e.g. FAIS, Regulatory Examinations) are preferred
