Monitoring and Tracking Clerk

Hello an exciting new opportunity has just become available in our Insure, Broker Distribution Area. We

are looking to recruit a Tracking and Monitoring Clerk in the Trucking Division.

Role Objectives

The Tracking and Monitoring Clerk contributes to the organizational goals by monitoring and tracking

Regent Risk Services client vehicles.

Key Responsibilities

Vehicle tracking and monitoring on multiple systems.

delivering extraordinary customer service as well as conscious about our customers and their vehicle

safety

Accurate and timeous communication and follow through on all events & calls received

Receive calls on the emergency call and update the emergency call register spreadsheet (in case of road

incidents/accidents/breakdowns. etc...)

Ensure all your administrative and shift duties are accurate and complete

Excellent listener, able to analyse and interpret information

Capacity to instil an ethic of quality and consistency in self and others

Be responsible for ensuring effective customer liaison interactions and dispute resolution