Posted on: 08 February 2018
ID 558381

Client liaison officer needed

Are you nocturnal? Do you enjoy burning the midnight oil? Maybe you're an insomniac?
If you answered yes to any of the above questions - we may want to meet you.
A leading online travel agency in the City Centre is looking for 2 candidates to work the graveyard shift from 11pm to 7am daily.

Job responsibilities:

  • Handling all enquiries we receive from our clients across the world - this includes contacting the client via email or telephone.
  • The Client Liaison Officer must ensure our clients receive immediate, friendly and superior service
  • They will send clarification emails allowing us to meet and exceed every need of the client
  • They will maintain all enquiries received on our CRM system and allocate a Senior Consultant to further service every need of the client
  • They will be friendly, charming and wow our clients with their affable personalities
  • A handover of all their client tracking will be done with the Team Leaders daily before their shift ends
  • We want ambitious, happy and positive people with experience in the service industry.
Occupation:
Other jobs
More details
Salary:
Salary negotiation
Contract type:
Full-time


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