Client Services Administrator

Prefered skills

Attention to Detail, Client Services, Client Communication, Customer Service, Customer Experience, Problem Solving, Decision-Making, Critical Thinking, Customer Relationship Management (CRM)

Job description

Aurik Business Accelerator is passionately committed to building growing businesses and working with business owners.
 
We are looking for a Client Service Administrator to join our close-knit team, based full-time in Umhlanga, KZN. This individual will be responsible for overseeing the SME client experience in relation to the scheduling of their meetings, meeting preparation, and all related administration and client communication.
 
This role requires someone to be an excellent administrator with strong co-ordination skills, as well as exceptional communication skills (electronically and verbally). This individual will be comfortable with technology and learning new systems.
There are many moving parts, and the ideal candidate will be able to remain cool under pressure, and when things change or become challenging.
 
Additional skills include:
      Highly organised and adaptable
      Good decision-making and problem-solving ability
      Strong attention to detail
      Strong people and co-ordination skills
      Track-record of having worked independently and exercising own initiative
      Ability to work independently and self-manage
 
The successful candidate will have at least a matric qualification (tertiary qualification preferred) and 3 years work experience in a related role (especially including scheduling, co-ordination and customer service facing roles).
We are looking for a go-getter who loves working in a dynamic, fast-moving environment and takes pride in their work.
 

Applications close Thursday, 14 December 2023.