Reference Number KFM250711-1
Job Title Legal Collection Specialist
Job Type Permanent
Business Unit Collier and Malan Collections
Department Legal
Number of Positions 1
Location - Town / City Port Elizabeth
Location - Province Eastern Cape
Location - Country South Africa
Minimum Education Level Bachelors Degree | Advanced Diploma
Job Category Legal
Job Advert Summary
The purpose of a Legal Collection Specialist revolves around managing and executing legal proceedings related to debt collection within the framework of laws and regulations.
At our company, we live by our ICARE values: Innovation, Collaboration, Accountability, Respect, and Empathy. We believe in fostering creativity and developing forward-thinking solutions to drive excellence. Our collaborative approach brings together diverse perspectives to achieve shared goals, while accountability ensures that we take ownership of our actions to build trust and credibility. We hold respect at the core of our interactions, valuing each individuals contributions and treating everyone with dignity. Lastly, empathy guides us to understand and support others, creating a compassionate and inclusive environment where everyone can thrive.
Minimum Requirements
- Bachelor's degree in Law, or related field preferred.
- Minimum of 2-3 years of experience in legal debt collection or related field.
- Excellent negotiation and communication skills, both written and verbal.
- Ability to work independently and collaboratively in a team environment.
- Detail-oriented with strong organizational and time management skills.
- Proficiency in relevant software applications, including Microsoft Office and debt collection software.
- Legal Compliance: Ensure all collection activities comply with relevant laws, regulations, and company policies. Stay abreast of changes in laws affecting collections and implement necessary changes to procedures.
- Case Management: Handle a portfolio of delinquent accounts and manage the legal process from start to finish, including drafting (in conjunction with external legal counsel), reviewing and filing legal documents, responding to legal notices, and representing the company in default judgement applications where required.
- Negotiation and Settlement: Negotiate payment plans, settlements, and other arrangements with debtors in the legal cycle to recover outstanding debts while maintaining positive relationships and adhering to company policies and guidelines.
- Documentation: Maintain accurate and detailed records of all collection activities, correspondence, and legal proceedings. Prepare and organize documentation for submission of Summons to court and the various Sheriffs, using Docex. Traveling to Docex for submission of the various documents. Record and file sheriff fees for service of documents.
- Communication: Communicate effectively with debtors, sheriffs, attorneys, and other parties involved in the collection process. Respond promptly to inquiries, requests for information, and legal notices.
- Legal Research: Conduct legal research as needed to support collection efforts and stay informed about changes in laws, regulations, and legal precedents relevant to debt collection.
- Reporting: Generate regular reports on collection activities, account statuses, and legal proceedings for management review.
