To assist, implement and manage systems to best support maintenance strategies and rendering of efficient service delivery environment to customers.
Key Performance Areas
- Maintain Preventative Maintenance (PM) schedules in accordance with the SLA for all equipment and services.
- Create Purchase Requisitions (PR) on correct expense codes and ensure accuracy against the quotation.
- Ensure that all orders are processed timeously.
- Monitor the execution of work and implement corrective measures on deviations.
- Manage all incoming requests and complaints on daily basis and provide timeous feedback in ensuring customer satisfaction.
- Dispatch requests to technical staff and pertinent service providers and follow-up on action items
- Conduct monthly verification of WIP and report on variances.
- Provide weekly/monthly reports on SLAs and backlog.
- Planning for placement of employees, contractors and efficient utilization of materials and tools
- Ensure that tasks are conducted efficiently and optimum use of tools and equipment.
- Building good Internal and External customer relationships
- Undertake other related duties and assignments as assigned from time to time.
- N3 - N6 in Engineering or Project Management or Operations Management or related
- Matric (Senior Certificate)
- Valid SA Driver's License
- 2 years relevant experience in maintenance planning, project management and knowledge of financial management principles
- Maintenance planning, project management skills
- MS Word, MS Excel & MS Outlook (Intermediate skill level),
- SAP Knowledge is a requirement
- Knowledge of OHS Act & ISO 9001 Quality Management Systems
