Communications Analyst
Cape Town, South Africa | Posted on 28/11/2025
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- Job details
- Date Opened 28/11/2025
- Job Type Contract
- Industry Engineering
- Work Experience 4-5 years
- Salary Market Related
- City Cape Town
- Province Western Cape
- Country South Africa
- Postal Code 7100
As a Communications Analyst, you will play a critical role in analysing and enhancing our communication strategies. You will be responsible for evaluating the effectiveness of our internal and external communication initiatives, providing insights that drive decision-making and improve engagement. Your analytical skills and knowledge of communication principles will support our mission to effectively convey our brand message and foster positive relationships with stakeholders.
Responsibilities
- Gather, analyze, and interpret data related to communication strategies, including social media performance, audience engagement metrics, and feedback surveys
- Develop comprehensive reports and dashboards that highlight key performance indicators (KPIs) and trends, presenting findings to senior management
- Collaborate with the communications team to create and refine communication strategies based on data insights, audience needs, and organizational goals
- Content Evaluation: Assess the effectiveness of existing content and messaging across various channels, providing recommendations for improvements
- Stakeholder Engagement: Engage with internal teams, clients, and other stakeholders to understand communication needs and gather feedback
- Conduct market research to identify industry trends, competitor analysis, and audience preferences to inform communication strategies
- Assist in developing training materials and workshops for staff on effective communication practices and tools
- Support the execution of communication projects, ensuring they align with overall strategy and objectives
Requirements
Qualification & Skills
- Diploma in Communications, Public Relations, Marketing or a related field
- Strong communication skills (both verbal and written)
- Strong organizational and administrative skills
- Minimum 3 years experience as a Communications Analyst
- Proficient in MS Office 365 (i.e. Word, Excel, Teams etc.)





