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Location Vernon Golf & Country Club Posted 2026-01-15 Deadline 2026-03-13 Job Summary
The Membership, Events & Communications Manager is accountable for the clubs membership maintenance and growth, development of marketing programs, website maintenance, and ongoing communications to the members, the coordination of promotional material and will be the main contact for member and golf related events.
The position oversees most membership matters includes recruiting new members, selling, promoting, conducting tours and orientations, and assists current members with requests for changes in their membership status up to and including resignations.
In a communication capacity, this position is responsible for preparing the quarterly newsletter (including writing content), maintaining the club website, club app, issuing club communications, and overseeing marketing of all club events. This position assists the clubs General Manager with Board of Directors and Committee administration and would be the management representative of the Membership Committee.
This position will also be the main point of contact for the booking phase of member league, member event and member room booking inquiries. Handling the early booking phase, Event Contracts, Banquet Event Orders and assisting department managers with event planning and execution.
Responsibilities
Membership
- Is a member of the Senior Leadership Team that oversees the overall management and leadership of member operations
- Handles all incoming membership inquiries and coordinates tours; meetings; and Orientation
- Oversees existing member inquiries and any requests for status change.
- Prepares agendas and minutes and attends the Membership Committee.
- Properly promotes, coordinates and administers the membership programs to achieve and maintain a full membership
- Establishes rapport with members and prospective members to serve their needs and interests, to increase member satisfaction, to reduce member attrition, to generate referrals and to increase new member recruitment
- Provides prospective members with membership documentation and provides club tours for prospective members.
- As directed by the General Manager and Membership Committee, oversees all membership approval procedures (distributing proposal forms, verifying sponsors, making sure application forms are completed correctly, liaison between prospective members and sponsors, liaison between prospective members and Membership Committee)
- Prepares and distributes various letters and communications to members (Welcome letters, acknowledging leaves, resignations, change of status etc.)
- Maintains the online member profile (on website for Roster and access)
- Develops all communication programs and initiatives.
- Organizes and directs the preparation and publication of club event posters, brochures, flyers, print materials, marketing campaigns and programs.
- Oversees the writing, editing and preparation of the quarterly Newsletter
- Issues weekly email communication to all members
- Analyzes email and social media marketing data to develop strategies for engagement.
- Updates and maintains the Club website and App
- Create consistent and engaging postings and conversations on social media outlets, including Facebook, Snapchat, X, Instagram and LinkedIn.
- Develop and manage an annual member events calendar with Food and Beverage Manager/Head Golf Professional (social, family, holiday, golf, and specialty events).
- Plan all event logistics including themes, formats, timelines, pricing, and itineraries.
- Encourage participation across all member segments (men, women, seniors, juniors, ).
- Gather informal and formal feedback to continuously improve the events program.
- Identify opportunities for new events and traditions that fit the clubs culture.
- Maintain accurate event information on the clubs website, member portal, and calendars.
- Manage event registrations, waitlists, confirmations, and reminders.
- Prepare event budgets and pricing in coordination with management.
- Monitor event costs, track revenues, and ensure financial targets are met.
- Provide post-event financial summaries and recommendations for future improvements.
- Collaborate with Golf Operations on golf events that include social or banquet components (Member-Guest, Club Championships, charity events, etc.).
- Work closely with the Executive Chef and F&B Manager on menus, pricing, and service standards for all events.
- Ensure clear communication between departments on event timing, staffing levels, and special requirements.
- Maintain accurate records for events (attendance, revenue, expenses, feedback).
- Utilize club management software for event set-up, registration, billing, and reporting.
- Prepare event reports for management and relevant committees as required.
- Create and manage all event communications: email campaigns, posters, website/app content, social media (if applicable), and in-house signage.
- Qualified candidates must have excellent oral, written and interpersonal communication skills and a strong grasp of the English language, including all proper grammar, spelling and sentence structure rules.
- A post-secondary diploma or degree in Marketing, Communications, or Business is an asset
- 3+ years of experience in communication, marketing, or public relations
- Experience in an administrative role an asset but not required
- Experience in a sales role is an asset
- Experience in the hospitality, club or golf industry is considered an asset but not required
- Proficient in web-based content management systems (such as WordPress, HubSpot, Buz Software, etc), Microsoft Office applications, including Outlook, Word, Excel.
- Adobe Suite or Canva experience an asset
- Basic photography or graphic design skills a strong asset
- The position requires strong communication skills, superior organizational skills and is service oriented.
- Positive, energetic, and calm under pressure; solutions-focused and hands-on.
- RRSP contributions
- Extended Health Benefits
- Professional development Allowance
- Industry Association Dues
- Cell phone allowance
- Clothing allowance
- Clubhouse food and beverage privileges
- Vacation Allowance
- Golfing privileges
- Performance Bonus
Interested candidates should submit their resume along with a detailed cover letter that states their qualifications and describes their alignment/experience with this position by February 13, 2026.
All inquiries and applications may be emailed in PDF format to:
General Manager, Adam Blair at ablair@vernongolf.com
We thank all applicants that apply, however only those selected for interview will be contacted.
