Courier Area Manager - Eastern Cape

Responsible for overseeing multiple courier hubs within a designated, ensuring operational efficiency, service quality, and compliance with company standards.

• Management of internal and external courier operations performance within the division
• Assist in the establishment of courier processes and manage contract terms within the division
• Manage and maintain relationships with relevant internal and external stakeholders
• Manage Customer centricity
• Effective self-management and teamwork

Requirements For The Position

• Understanding of the business operating model
• Knowledge of applicable Business Policies & amp; Procedures
• Knowledge of applicable Legislation (e.g. CPA, POPI etc.)
• Good geographical knowledge
• Knowledge of Courier operations processes
• Industry Knowledge
• MS Office Skills
• Knowledge of company policies, practices, processes and systems
• Expressed and implied ethical responsibilities
• Good communication, presentation and negotiating skills
• Analytical skills
• Business Acumen
• Driving Execution
• Judgement and decision making
• Risk Management
• Programme and Project management
• Engaging People
• Internal Networking
• Engaging diversity
• Leading change
• Personal Resilience
• Energy and Drive
• Customer orientation
• Excellence orientation
• Deadline driven
• Problem solving
• Adapting and Responding to change
• Coping with Pressures and Setbacks

Minimum Qualification

Bachelor degree in logistics, supply chain management, business administration, or a related field and 5+

years extensive experience in logistics, courier services, or a related role, with prior regional management

experience.