Reports to: Senior Credit Controller
Purpose of the role: To ensure appropriate collections, allocations, claim processing and query handling to enable positive impact on cash flow.
Key Responsibilities
As a Credit Controller, you will be responsible for:
Collections
- Statements checked for payments received
- Customer receipt recorded and allocated to customer account
- Tracking remittance advice and comparing to customer payment
- Follow-up on any unpaid accounts
- Claims assigned by type of deductions
- Allocate receipt to invoices paid
- Matching of credit notes & purchase orders to claim
- Resolving claims
- Process purchase orders for all tax invoice claims
- Receipting of purchase orders
- Proof of deliveries to be sent or uploaded weekly as per customer requirements
- Intercompany confirmations: Distribute as per month end deadlines and ensure amounts balance to supporting documents
- Reviewing customer calculations in accordance with the latest signed trade agreements
- Proactively identify discrepancy and inform relevent parties i.e customer or sales manager
- Weekly review of forecasted receipts
- Confirmation of customer payments 1 day prior to the payments due date prior to the payment due date
- Weekly updates on unpaid invoices and claims
- Customer reconciliations
- Weekly updates on unpaid invoices and claimsRegular review and updates on the schedule
- DSM Ad-hoc schedules
- Action orientation
- Teamwork
- Written communication
- Verbal communication
- Interpersonal skills
- Integrity
- Quality orientation
- Client Centricity
- Following instructions and procedures
- A minimum of Matric qualification.
- 2-3 years related experience
- Good communication skills
- Numerical accuracy and attention to detail.
- Ability to work accurately and systematically under pressure.
- Basic excel, exposure to ERP system
