Credit Controller at Nutun Transact

Main Purpose of Role

To assist in the daily operations of the debtors and financial operations department within the Finance Division.

Required Minimum Education / Training

At least a degree or National Diploma in Credit Management or Accounting-
Proficient in MS Office packages i.e. Ms Word, Excel, Outlook.
Accpac and Microsoft Dynamics knowledge (advantage).

Required Minimum Work Experience

Minimum of 2 -5 years' Credit Control and CRM Experience

Technical and Behavioural Competencies Required

Technical

Microsoft Dynamics package (advantage)
Accpac (Advantage)
Accounting
Financial skills
MS Office- Reconciliation skills
Financial Report writing skills.
Credit Management policies and procedures knowledge

Behavioural

Analytical
Establish and maintain solid relationship with customers.
Attention to detail.
Ability to work under pressure and multi-task.
Team player
Business acumen
Communication skills both written and verbal.
Target driven.
Good Telephone etiquette
Problem solving

Key Performance Areas

Adhere to credit policies and procedures.
Responsible for customer portfolio allocated to you.
Perform credit checks on new and existing customers.
Open new accounts as per agreed SLA.
Efficient and timeous collection of payments within target and performance driven KPI's.
Apply payments according to customer remittances.
Follow up on overdue accounts.
Bill interest on overdue accounts.
Meet with customers and arrange payment plan.
Send demand letters to overdue customers.
Hand over bad debt to our attorney's.
Ensure unapplied payments and credits on the debtor's accounts are cleared regularly.
Hands on query resolution and liaison with internal business units in resolving customer queries.
Reconciliation of all debtor's accounts.
Process and distribute customer statements.
Upload invoices on the customer portals.
Month End reporting
Submit debit order run.
Prepare adjustment journals and refunds requests for approval.
Providing statements and invoices to customers on request.
Assist with payment allocation from the bank statement when Snr credit controller is on leave.
Admin/Filing
Ad hoc functions