Customer Liaison Officer (Fixed Term Contract)

At RCL FOODS we see & do things differently, we think bigger, work smarter, and collectively as a team to achieve our ambition of growing what matters!

We at RCL FOODS are in search for a Customer Liaison Officer (CLO) to join our Customer Care Team in Westville.

RCL FOODS is looking for an incumbent to resolve all product-related queries and complaints.

The role will require the candidate to work closely with stakeholders from various departments and of various levels to reach an appropriate resolution to queries and complaints.

The candidate will be tasked with resolving all escalated queries and complaints within predefined SLAs.

The CLO will provide support to the Team Leader as well as to fellow Customer Liaison Officer internally, and to a wide host of external stakeholders.