Posted on: 25 October 2016
ID 531266

Customer Service Consultant-Western Cape-Salary R5 000-R7 200 Monthly

#CustomerService Career in #CT

A #careeropportunity - work for a respected international company, in one of the world’s most beautiful cities.

Position: #CustomerServiceConsultant

Salary: R5 000 - R7 200 CTC + Benefits

Location: Cape Town (CBD)

A top global #dataanalytics company is looking for Customer Service Consultants to work in its office in #CapeTown’s vibrant city centre. This is a great #careeropportunity with room for growth at the company’s new #MotherCity office, which overlooks the Waterfront and CBD. If you’re the right candidate for this position, you’ll get to work for a company that’s listed on the New York Stock Exchange. A business founded on integrity, innovation, respect and a love of technology, this company aims to deliver the best customer service in the world to its clients.

Work facilities include a gym and clinic services. Benefits include #MedicalAid, Provident Fund and Transport for shifts that fall after 8pm. If you’re a good communicator, care about customer service, are goal oriented and dynamic, this could be the job for you.

The basics - to apply you’ll need:

  • A Matric or equivalent
  • 6 months’ unbroken work experience within customer service
  • Candidates from Retail / Hospitality and fresh from university will also be considered for this position
  • Good written and verbal communications skills
  • Good Computer skills (MS Office)

Main duties include (but are not limited to)

·     Providing telephonic and email customer service support to international customers

·     Ensuring that transactions are processed according to company standards

·     Ensuring that the assigned targets are met

·     Ensuring high quality standards are maintained within predefined parameters

·     Ensuring adherence to the company’s policies and procedures

·     Ensuring fair methods are used to upsell additional cover as per guidelines given

·     Focusing on customer satisfaction, rapport building, effective communication and timely resolution of the customer’s concerns


To apply for the position forward CV to jobs@blackpenrecruitment.com

Occupation:
Other jobs
More details
Salary:
7200 R per month
Contract type:
Full-time


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