Customer Service Coordinator

Service Coordinator / Contract / KentOverview:One of the UKs largest housing providers is seeking a Service Coordinator to ensure that all repair enquiries are recorded and dealt with in an effective and efficient manner.The ideal candidate will have previous experience of working in a maintenance call centre environment.The overall purpose of the Service Coordinator is ensure external and internal customers are put first.Role & Responsibilities of the Service Coordinator:

• Ensure all repair enquiries are recorded
• Ensure all repair enquiries are dealt with in an effective and efficient manner
• Ensure all performance targets set by the business, are met
• Ensure integrity of customers data

Essential Skills & Experience of the Service Coordinator:

• General office administration
• Good computer skills
• Strong customer service skills
• Organisational skills
• Honest, trustworthy and conscientious
• Good communication skills
• Previous experience working in a maintenance call centre environment is desirable

Package:

• 13.72ph PAYE

Service Coordinator / Contract / Kent