Date: 25 Feb 2025
Location: Johannesburg, GT, ZA
Company: Capitec Bank Ltd
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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- To see what life at Capitec is all about and complete a short assessment, please click here!
- Once you have completed the above finalize your application by clicking apply below
To coordinate and lead the team to maximise the delivery of services by proactively managing the performance, motivation, quality and day-to-day operational activities of the team in full alignment with relevant plans, strategies, policies and procedures and set standards
Experience
Minimum:
- Minimum of 3 -5 years experience in a banking, retail, finance, client service environment
- Previous people leadership experience
- Function relevant experience (role specific)
- Grade 12 National Certificate / Vocational
- Grade 12 National Certificate / Vocational
Minimum
Leadership Best Practices
People management principles
Customer relationship management
HR principles and processes
Ideal
Capitec Bank Policies, Including
- Disciplinary code and procedures
- KPA procedures and policies
- Adherence policies
- On line and cell phone banking process and technical frameworks (role specific)
Liaising with 3rd party providers (role specific)*
Working knowledge of legislation relevant to banking environment (i.a.FICA, National Credit Act (NCA), Consumer Protection Act (CPA), Protection of Personal Information Act (POPI), Credit Granting Policy (CGP) (role specific)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Leadership Skills
- Interpersonal & Relationship management Skills
- Planning, organising and coordination skills
- Clear criminal and credit record
- Willingness to work flexible hours (including Saturdays and Public Holidays)
Apply now
