Onsite Project Moderator (Freelance)

Work Location: Pretoria, South Africa
Work Schedule: ca. 40 hours/week
Engagement Model: Independent Contractor/Freelance
Position Duration: 4-6 weeks (Monday Friday)
Start Date: ASAP

Role Summary
Our Onsite Project Moderator will work directly with participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as troubleshooting of data collection devices and technology.

Role Responsibilities

• Interact with participant(s) and lead them through data collection projects
• Capture data for the assigned project aiming to reach the targeted daily goal
• Use Client tools to label/tag data
• Convey session details to the Project Manager and Production team
• Interact with various hardware & software
• Responsible for the transfer of project devices to and from client site to data collection sites

Job requirements

• Idiomatic fluency in English
• Excellent communication and interpersonal skills
• Experience moderating user studies in a complex SW and HW environment
• Experience with Mac OS, iOS devices
• Ability to understand complex HW and SW interactions using in-house tools
• Strong soft skills and clear communication skills to work with internal recruitment population
• Strong troubleshooting skills for device set-up
• Located in Pretoria, South Africa
• Available to work weekdays Mon - Fri (8 hours/day, schedule to be determined)

Additional Requirements

• High attention to detail
• Customer service oriented
• Goal driven and objective mindset
• Integrity and strong work ethic
• Report creation, monitoring and updating
• Creative problem solver
• Proactive decision maker
• Team player

DataForce by TransPerfect is part of the TransPerfect family of companies, the worlds largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide. We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

To learn more about DataForce please visit us at https://www.transperfect.com/dataforce