Gift Mahlatji

The job that I am determined to work is medical receptionist because the knowledge that I have in the medical field of work.
Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Responsible for keeping the reception area clean and organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended