Jean Cillie

Curriculum Vitae – Jean Cillie

Contact Details

Address (physical and postal) 41 Tafelberg Road, Kenridge, Bellville Cape Town, South Africa, 7550
Mobile phone +27 84 547 4644
E-mail jeancillie@yahoo.co.uk

Personal Details

Full Name Jean Cillie
RSA ID number 8411155118087
Date of birth (DOB) 15 November 1984
Nationality South African
Gender Male
Driver’s license Code B (own transport)
Marital status Single (no dependents)
Languages English (speak, write and read fluently)
Afrikaans (speak, write and read fluently)
Notice period 1 months

Objective

I am an enthusiastic, driven and tech-savvy AV Project Manager/Technician with more than 17 years of work experience in implementing Audio/Visual systems for a variety of different purposes. My key strengths include; exceptional knowledge of technology, excellent customer service and the immaculate presentation and delivery of digital equipment. I am seeking a challenging environment and strive to be at the top of my profession. I am confident I will prove valuable to your organization and would like to respectfully submit my CV for your review and hope that it will enjoy your favourable consideration.

Educational History

Tertiary Education:
• 2003 De Kuilen High
Senior Certificate
Subjects include:
Afrikaans First Language
English Second Language
Mathematics
Accounting
Computer Studies
Business Economics

• 2004 College of Audio Engineering
Sound Engineering Diploma
Subject include:
Audio Electronics
Mixing and mastering
Recording


• 2015 Electrosonic
Kramer Programmer KRMP1
Kramer Certified Digital Installer

• 2016 Collage of AMX
CC101 Audio Essentials
CC102 Cable Essentials
CC103 Control Essentials
CC104 PC Essentials
CC105 Networking Essentials
CC106 Video Essentials

• 2017 DC Media
DC Media Software
Harman
BSS Design and configuration
Collage of AMX
Programmer 1 (Online)
NOSA
Hazard identification and risk assessment

• 2018 Pearson Vue
Cisco CCENT
INFOCOMM/AVIXA
Certified Technology Specialist
Crestron University
Systems Technician

• 2019 Exterity
Exterity IPTV
Crestron University
Crestron Digital Media Certified Designer
NOSA
Working on Heights
Crestron University
Crestron P101

• 2021 AVIXA Project management
AV Project Management
MSS/900
Microsoft teams rooms
• 2022 Utelogy
Remote monitoring and trouble

Employment History

• 2019 to current: Omega Digital Cape Town: Project Manager

Documentation Control – Implementing and adhering to strict and accurate SOP and configuration guides and accurate UAT
Stock control - monitoring and management
Pre-Sales and management support – practical implementation and highlighting possible pitfalls within a specific environment
Managing client/supplier and internal communication – match technical ability with client expectation
Managing deadlines – ensure realistic timeline are communicate to client while understanding practical limitations
Closure procedure/UAT handovers – pre and post delivery documentation, ensuring that the scope is met within the project specification.
Training/demonstration – ensuring user adoption
Audits and configuration back ups – site and equipment audits loaded to a central server
Pre-project planning meetings – review of scope, layouts, schematics, equipment and logistics with required resources
Pre-Project site visits – determining site readiness vs scope of work and layouts
Maintaining client relationships – managing expectations, clear and frequent communication providing transparency on work flow and deliverables.
Internal and external communication – identify risk factors while communicating with third party contractors
Design Proposals – highlighting environmental limitations while suggestion alternative solutions
Consumable management – ensuring only required consumables are used and that this within budget
Time recourse and budget management – ensuring that the project and recources stays within cost and time allocation
Time/calendar management – ensuring the right resources at the right time
Project documentation – ensuring full scope of work is documented and within SOP
Cross divisional management – ensuring internal communication to meet project scope and integration
Logistic and stock control – managing and monitoring stock delivery and compatibility for implementation
Local/remote/international management – relations with external parties to ensure deliverable are met locally and internationally
AV Expert - up to date knowledge with current trends with the ability to work in a fast pace environment.
General implementations- corporate boardrooms, combinable and automated training rooms, workspace management, digital signage, CV/UC/BYOD tehnologies, complex audio visual solution etc.

Proficiencies: AMX, Crestron, Extron, Kramer, Shure, Sennheiser, Biamp, Clearone, BSS, General Web interface, Microsoft Team Rooms/Admin Centre, Zoom, Cisco Webex/TMS, Bluejeans, Google Meet, Polycom clarity

• 2017 to 2019: Omega Digital Cape Town: Manage Services Technician

Responsibilities includes
Call Outs - Troubleshooting and repairing issues at existing SLA clients and non-SLA clients and providing technical support and problem solving to all visual systems, help desk and after sales support.
Maintenance – Performing equipment maintenance duties such as cleaning, fixing and replacing bulbs, fuses, plugs and wires when necessary. Maintaining SLA client sites, closing works orders and compiling maintenance reports. Escalating issues accordingly
Audits – Audits of new SLA clients to determine the current standard to estimate upgrades/repairs needed in order to conform to the Omega site standard. Once the assessment is complete the report is submitted on the internal server for review/record keeping purposes.
Repairs – assessment and management of repair.
Equipment loan and administration; ensuring all equipment hire is documented with receipt of hire, and the date of return is mutually agreed
Training – training non-technical members of staff or third-party professionals on the basics of AV equipment; cameras, projectors, microphones, etc.
Project Support – Supporting projects with installations and repairs
24/7 Telephonic Support – Supporting client 24/7 telephonically on a rotation basis
Upgrades – Upgrading old solutions to ensure clients are on the most relevant solution
Pre-Sales Support – Doing site visits taking room measurements and reporting potential issue
POC – aligning vendor and client timelines in order to ensure timely deployment of equipment.

Proficencies: Omega internal platforms, Excel, Power Point, Word
Vendor Web Based: Cisco, Polycom, Kramer, Crestron, Extron, BSS, VC, UC, BYOD etc.

• 2014 – 2016 Omega Digital Cape Town: Projects Team Leader
Responsibilities include:

Installations – Installing of audio/visual equipment ensuring work was completed on the Omega standard and that the client expectations were met on the required deadline. Attending all relevant meetings and making strategic decisions to ensure project timelines were met. Updating and communicating to all relevant parties involved.
Project closure documents – Compiling and loading all relevant project closure documents to a central internal server.

• 2009 – 2014 AV Engineer @ Audio Spectrum (South Africa)
Responsibilities include:
Asses all incoming projects to determine feasibility and optical solution for the client.
Manage project inventory requirement as well as loan units and administration; ensuring all equipment hire is documented with receipt of hire, and the date of return is mutually agreed. Ensuring that ETA’s are met, and that inventory is managed accordingly – also ensure inventory levels remain within required levels for general operations.
Manage skill solutions by ensuring relevant technician/installers are on site as required as per project specifications.
Ensure client expectations are met with regards to project delivery including project deadlines.
Responsible for completion and sign off projects including handover.

Contactable References
Mr Rocco van Wyk Owner
Audio Spectrum South Africa
Tel: (021) 982 4272

Please note that my current employer should not be contacted, but will provide references should my application be successful.

Certifications can be provided if required.