Kemokopetswe Mogaladi

Retail/hotel/administration/call centre agent/
Warehouse job/ restaurant job

Positive points
Retail jobs (sales associate, cashier)
Excellent customer service: provide a positive shopping experience and respond to customer inquiries
Product knowledge: ability to make recommendations and provide accurate information
Visual merchandising: create attractive displays and maintain store appearance and
Time management: manage time effectively and maintain a clean and organized store environment

Hotel jobs(front desk agent, housekeeping, waitress)
Warm hospitality: provide a welcoming and friendly experience for guests, anticipate their needs and exceed their expectations
Attention to detail: ensure accuracy and attention to detail in guest services, such as room preparation and billing.
Problem-solving: handle guests complaints and resolve issues efficiently, while maintaining a positive and professional demeanor
Team work: collaborate with colleagues to ensure seamless service

Administration job (data entry clerk)
Organizational skills: prioritize tasks, manage time effectively and maintain organized records and files
Communication skills: communicate effectively with colleagues, both verbally and in writing
Attention to detail: ensure accuracy and attention to detail
Technical skills: use software applications such as Microsoft office

Call centre jobs ( customer service representative, sales agent, switchboard operator)
Excellent communication skills: communicate effectively with customers via phone or other channels, listen actively and respond professionally
Problem-solving: handle customer complaints and resolve issues efficiently while maintaining a positive and Profesional demeanor
Product knowledge: provide accurate information about products or services, answer customer inquiries and make recommendations
Time management: manage time effectively, prioritize calls and maintain high level of productivity

Warehouse job (Picker and packer)
Physical stamina: able to lift, bend and stand for long periods
Organizational skills: effectively manage inventory and prioritize tasks
Flexibility: ability to adapt to changing schedules, tasks and deadlines

Restaurant job
Excellent customer sevice: provide a positive dining experience for customers
Multitasking: handle multiple tables and orders
Time management: prioritize tasks and manage time effectively during peak periods
Teamwork: collaborate with colleagues to ensure seamless service
Adaptability: adapt to changing situations, such as menu changes or unexpected customer requests
Positive attitude: maintain a positive and professional demeanor in a fast-paced environment