Landi Mnguni

Curriculum Vitae (CV)

What job i'm looking for? My positive points

Call Centre Agent and Receptionist position.
I have experience in the call center field and I believe I can excel in it. As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join and I know that my skills and abilities suit well in the reception area.
During my role at a company I worked for as call center agent, I was in charge of handling customer questions and concerns in a timely and efficient manner. By providing impeccable service to clients I was able to spread enthusiasm and word of mouth across the community.
I take pride in conducting myself in a professional manner when representing the company. I throughout thoroughly enjoy getting to know customers and figuring out how best to serve their needs

Preferred occupation:

Call Centre agent
Administrative jobs

Receptionist
Administrative jobs

Preferred work location:

Johannesburg
Gauteng

Contacts and general information about me

Day of birth:

1999-05-27 (24 years old)

Gender:

Female

Residential location:

East Rand
Gauteng

Telephone number:

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Email address:

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Work experience

Working period:

nuo 2021.11 iki 2022.08

Company name:

Masimini Primary School

You were working at::

Other jobs

Occupation:

School assistant

What you did at this job position?:

• I helped the learners with their school work. • I assisted teachers with mostly their admin work. • Prepared and filed documents for both teachers and learners. • Handled school related calls for teachers.

Working period:

nuo 2019.03 iki 2019.09

Company name:

Connecticut

You were working at::

Call Centre agent

Occupation:

Call Center Agent

What you did at this job position?:

I did an Inbound call center agent mini course and training. • I used to handle incoming calls from clients and customers. • I handled questions and enquiries from customers about the company and service. • Provided information and handled complaints regarding the company and services.

Education

Educational period:

nuo 2019.03 iki dabar

Educational period:

nuo 2013.01 iki 2017.12

Degree:

Grade 12 / Matric

Educational institution:

Phulong Secondary School

Educational qualification:

Matric

I could work:

Yes

Educational period:

nuo 2020.06 iki 2020.08

Degree:

Certificate

Educational institution:

Revolution media

Educational qualification:

Film and Television certificate

I could work:

Yes

Languages

Language

Speaking level

Understanding level

Writing level

English

fluent

isiZulu

fluent

Language

English

Speaking level

fluent

Understanding level

fluent

Writing level

fluent

Language

isiZulu

Speaking level

fluent

Understanding level

fluent

Writing level

fluent

Computer knowledge

MS Office. Word, Excel, Outlook, Powerpoint, Access. Google Drive, Docs, Drive, Forms, Gmail, Spreadsheets. Open Office, pivot tables, vertical lookups, macros.Email. Outlook, Gmail, mail merge, filters, folder

Recommendations

Contact person:

Nicholas Ndlela

Occupation:

Principal

Company:

Masimini Primary School

Telephone number:

0117364204

Additional information

Your hobbies:

*Reading
* Writing
* Listening and analyzing music
* Cooking and Baking

Driver licenses:

None

Salary you wish:

R12000-R15000 R per month

How much do you earn now:

R0 R per month

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