CV database 410
Masungulo Sibiya
Curriculum Vitae (CV)
What job i'm looking for? My positive points
Results-driven Customer Service Representative with experience in
providing exceptional customer service and resolving customer
issues. Skilled in building rapport with customers, handling inquiries,
and ensuring customer satisfaction. Strong communication and
problem-solving abilities. Computer literate with Microsoft Office skills
and advanced Microsoft Excel skills. Committed to delivering high
quality service and contributing to the success of the company.
providing exceptional customer service and resolving customer
issues. Skilled in building rapport with customers, handling inquiries,
and ensuring customer satisfaction. Strong communication and
problem-solving abilities. Computer literate with Microsoft Office skills
and advanced Microsoft Excel skills. Committed to delivering high
quality service and contributing to the success of the company.
Preferred occupation:
Data capturers
Administrative jobs
Administrative jobs
Call Centre agent
Administrative jobs
Administrative jobs
Sales consultant
Sales jobs
Sales jobs
Customer care agent
Administrative jobs
Administrative jobs
Administrators
Administrative jobs
Administrative jobs
Preferred work location:
Johannesburg
Gauteng
Gauteng
Contacts and general information about me
Day of birth:
1999-12-31 (25 years old)
Gender:
Male
Residential location:
Johannesburg
Gauteng
Gauteng
Telephone number:
Information is available only for registered users.
Sign in
Sign in
Email address:
Information is available only for registered users.
Sign in
Sign in
Work experience
Working period:
nuo 2020.02 iki dabar
Company name:
Brightsparks Tutors
You were working at::
Customer care agent
Occupation:
Customer Service Representative
What you did at this job position?:
Received calls from new customers, listening with understanding to their specific needs and advising them on an appropriate learning solution. • Communicated with tutors regarding tutoring positions and made effective tutor match. • Assisted existing clients with renewals of tutoring packages, queries and feedback, building relationships to ensure client retention. • Assisted tutors with queries regarding their packages, clients, and learners.
Working period:
nuo 2022.02 iki 2025
Company name:
Brightsparks
You were working at::
Teachers
Occupation:
Private Tutor
What you did at this job position?:
Provided clear and effective explanations to grade 10 to 12 Mathematics and Physics students of varying abilities, ensuring complex concepts were understood. Improved their overall marks by more than 30%. • Provided Excellent customer service to my clients by collaborating with their parents to track their progress which resulted customer satisfaction and more than 90% tutoring packages renewal rates.
Education
Educational period:
nuo 2013.01 iki 2017.12
Degree:
Grade 12 / Matric
Educational institution:
MAVALANI HIGH
Educational qualification:
Matric Certificate
Languages
Language
Speaking level
Understanding level
Writing level
English
fluent
fluent
fluent
Language
English
Speaking level
fluent
Understanding level
fluent
Writing level
fluent
Computer knowledge
•Microsoft Office Suit (Excel, Word, PowerPoint, Outlook)
• Advanced Microsoft Excel (Formulas,PivotTables, Data Analysis)
• Data Entry & Management
•Basic programming skills ( Python, HTML, CSS)
• Advanced Microsoft Excel (Formulas,PivotTables, Data Analysis)
• Data Entry & Management
•Basic programming skills ( Python, HTML, CSS)
Additional information
Driver licenses:
None
Salary you wish:
6000 R per month
Suitable candidate? Offer a job
Masungulo Sibiya
25 years old
2011-2025 © Jobin.co.za
Let's move South Africa forward together
Let's move South Africa forward together
Please feel free to contact us by email info [et] jobin.co.za. Monday - Friday: 8am - 6pm.
