Mpho Sokane

As a dedicated cashier, I provided efficient and friendly service to customers, ensuring smooth transactions and a positive shopping experience. My attention to detail in handling cash, processing payments, and resolving minor issues helped maintain accuracy and customer satisfaction. I developed strong communication and problem-solving skills while working in a fast-paced environment. This role enhanced my ability to work under pressure, collaborate with team members, and deliver excellent service—contributing to a welcoming and organized store atmosphere. My experience as a cashier has strengthened my customer service expertise and reliability in a retail setting.

During my academic studies, I gained hands-on experience with computer basics, including:

- **Microsoft Office**: Creating documents, spreadsheets, and presentations.
- **Basic Troubleshooting**: Resolving simple software and hardware issues.
- **Internet & Email**: Efficiently browsing and communicating professionally.
- **Intro to Coding**: Basic understanding of HTML and Python.

Additionally, I completed an online course in **Computer Fundamentals**, which improved my technical skills. I’m eager to expand my knowledge in a professional IT

No I haven't attended any courses