Nosipho Mlambo

Used excellent listening Skills to process customer queries and complaints, offering effective solutions to maintain customer
satisfaction.
Maintained outstanding customer satisfaction by solving problems and queries efficiently and effectively
Processed and assisted product returns and exchange enquiries, following correct store procedures.
Assisted with product selections according to individual requirements and preferences.
Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.