I'm Nqobani Biyela, 23 years old, and I'm gunning for a position in the hotel industry, maybe as a front‑desk receptionist or a guest services manager. My positive points are that I'm super organised, have a knack for handling customer service with a smile, can multitask like a pro (checking‑in guests, handling reservations, managing complaints), and I'm quick to learn new hospitality software. I also thrive in a fast‑paced environment and love making guests feel welcome and comfortable.
As a dedicated person, I always give my best in any task given by management. I'm a fast learner who's familiar with Microsoft (Word, Excel, PowerPoint), and I'm eager to apply my skills in a dynamic hotel setting.