Palesa Matsunyane

Curriculum Vitae (CV)
Palesa Matsunyane
What job i'm looking for? My positive points
As a young professional and goal orientated individual, my aspiration is to secure employment as an Admin/Customer Support Agent Executive through commitment, dedication creativity and innovation, seeking and gaining knowledge and skills to create, communicate and execute company-based operations so as to enhance the awareness and benefits of all corporate products and services across the board ensuring that all clients/customers are informed.
Preferred occupation:
Administrators
Administrative jobs
Preferred work location:
Johannesburg
Gauteng
Contacts and general information about me
Day of birth:
1989-03-10 (35 years old)
Gender:
Female
Residential location:
Johannesburg
Gauteng
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2017.06 iki dabar
Company name:
Innovation Group
You were working at::
Fleet Optimisation Consultant
Occupation:
Fleet claim payments administrator
What you did at this job position?:
• Communicate with fleet service advisors and warranty clerks and external clients • Answer calls as per Service Level Agreement (SLA) and adhere to Quality Assurance • Coordinate with all parties involved • Administer claims payments on the system as per Company policy and procedures • Ensure payments query calls are answered and queries are resolved accordingly • Reconciling customers’ accounts • Ensure invoice information is captured accurately • Follow up on unpaid invoices and collecting outstanding invoices
Education
Educational period:
nuo 2008.01 iki 2011.11
Degree:
Diploma
Educational institution:
Tshwane University of Technology
Educational qualification:
Language Practice
Languages
Language 
Speaking level 
Understanding level 
Writing level 
English 
fluent 
fluent 
fluent 
isiZulu 
fluent 
fluent 
basic 
Setswana 
fluent 
good 
good 
Afrikaans 
basic 
good 
good 
Language 
English 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
fluent 
Language 
isiZulu 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
basic 
Language 
Setswana 
Speaking level 
fluent 
Understanding level 
good 
Writing level 
good 
Language 
Afrikaans 
Speaking level 
basic 
Understanding level 
good 
Writing level 
good 
Computer knowledge
• Microsoft Publisher
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Internet • Computer Skills
• Communication Skills
• Interpersonal Skills
• Administration Skills
• Organising Skills
• Dedicated Team Leader
Recommendations
Contact person:
Ms Keletso Lesala
Occupation:
Line Manager
Company:
Innovation Group
Telephone number:
0117906324
Email address:
keletso.lesala@innovation.group
Additional information
Driver licenses:
C1 Heavy Vehicle 3,500kg - 16,000kg
Driver license from:
2010-01-00 (14 years)
Salary you wish:
15000 R per month
How much do you earn now:
9000 R per month
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