Rendani Salthiel Tshivhase

Curriculum Vitae (CV)
Rendani Salthiel Tshivhase
What job i'm looking for? My positive points
I am looking for a Manager Position in any Travel related sector / Travel office of any organization .

I have been working in Travel Agencies for more than 14 years however it will be great for me if I can explore this tourism or Travel industry to another level by getting assistance for find a job in other sector of this industry like Embassy , State own companies , parastatals , government and other sectors of the economy that have opportunities of me to serve and assist the people of South Africa and abroad .

I am highly qualified with National Diploma in Tourism and BA degree Human social and studies ) in Public Administration and Communication facilitation) .

My principle of life is to respect my Job and also to abide by the rules and regulations of each organization for the benefit of humanity and self .

All of that is achieved by observing all protocols stated and by doing the right things ( integrity ) at all times guided by the spirit of ubuntu and the all mighty god .
Preferred occupation:
Office manager
Other jobs
Manager at Travel office Tourism
Other jobs
Preferred work location:
Pretoria / Tshwane
Gauteng
Johannesburg
Gauteng
Contacts and general information about me
Day of birth:
1977-10-25 (46 years old)
Gender:
Male
Residential location:
Pretoria / Tshwane
Gauteng
Telephone number:
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Email address:
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Work experience
Working period:
nuo 2007.12 iki 2020.07
Company name:
Travel with Flair
You were working at::
Other jobs
Occupation:
Operations Manager
What you did at this job position?:
Work Experience Position : Operations Manager (Afterhours division) Employer : Travel with Flair Duration : From April 2014 until March 2017 & 01 April 2019 Until 31 July 2020. Total Duration : From December 2007-31 July 2020 (working for Travel with flair) MY RESPONSIBILITIES AS AFTERHOURS MANAGER - Managing and monitoring of consultants - Conflict management and resolution strategy for clients and consultants - Managing all offices of Travel with flair (national) and assist to process all travel requirements afterhours - Liaise with all departments of the company: in houses, finance, sales and marketing, human resources, and key account management - Control Galileo and travel software to align with company policy - Participate in the strategic planning and competitive positioning of the business, supplier relations and negotiations - Managing and monitoring support staff functions and performance. - Work with directors and other managers from different offices of travel with flair to bring about a quality control system to ensure that high customer satisfaction and rapid turnaround times. - Provide strategic leadership and direction with respect to policies and procedures related to Travel with flair afterhours department - Handling of queries and complaints from suppliers, negotiating and referring them to different division in our organization to enhance best service delivery. : Transnet Operational Manager (TCC and TFR) : Travel with Flair : From 01 March 2017 until 31 March 2019 MY RESPONSIBILITIES AS TRANSNET OPERATIONAL MANAGER - Managing and co-ordinate all programs of the office. - Drafting reports for Manco (management meeting) to discuss with other Managers. - Conducting Operational meetings with clients and conduct meetings internally. - Guide clients with Transnet Travel policies (processes and procedures). - Conducting meeting with different departments of Transnet to discuss Service level agreement regarding compliance. - Organizing meetings with Transnet and establishments in different regions to choose accommodation for book offs. - Negotiates rates with suppliers on behalf of our client Transnet (to get cheapest Available rate that can save cost for their organization) - Participate in the strategic planning and competitive positioning of the business, supplier relations and negotiations - Managing and monitoring support staff functions and performance. - Work with directors and other managers from different offices of travel with flair to bring about a quality control system to ensure that high customer satisfaction and rapid turnaround times. - Provide strategic leadership and direction with respect to policies and procedures related to Travel with flair afterhours department - Handling of queries and complaints from suppliers, negotiating and referring them to different division in our organization to enhance best service delivery Position : Team Leader (Department of Justice and Constitutional development) (Junior Management) Employer : Travel with flair Duration : From Dec 2007until March 2014 PURPOSE OF THE JOB To render travel services to clients Jobs objective of a Travel Advisor - Receive and execute the required travel bookings in terms of the approved travel request - Make domestic flights reservations and also assist with international reservations - Make car reservations - Make accommodation reservations - Provide preliminary flight details and bookings - Executive general admin duties - Executive and hoc tasks as allocated - Domestic refunds - Re-issue and re-routing of tickets - Revalidation of issued tickets (domestic and international) MY RESPONSIBILITIES AS A TEAM LEADER To ensure customer satisfaction, enhance profitability, and be able to manage and assist the consultants with their workflow. Key performance areas: - Provide guidance to consultants in issuing tickets, insurance, exchange and other related travelling documents - Monitor the ques and communicate with consultants for any other changes within the travelling industries - Ensures that consultants are using the right negotiated deals with all preferred suppliers - Monitor the response time to the clients i.e. respond within two hours after receiving the request - Handle the VIP list for Department of Justice - Print the voucher registration list daily/before 09:00 to give to the consultants and make sure that they submit orders/VA26 before 10:00 - Distribute query and L- accounts to the consultants
Working period:
nuo 2007.06 iki 2007.11
Company name:
Magic Travel
You were working at::
Other jobs
Occupation:
Senior Travel advisor
What you did at this job position?:
Travel services
Working period:
nuo 2003.12 iki 2007.05
Company name:
Wings Corporate Travel
You were working at::
Other jobs
Occupation:
Travel Consultant
What you did at this job position?:
Travel services
Working period:
nuo 2003.09 iki 2003.11
Company name:
Department of Labour Pretoria
You were working at::
Data capturers
Occupation:
Data capturer
What you did at this job position?:
Responsibilities - Capturing of employment equity - Filling of reports - Locking of queries - Quality control - Printing acknowledgment letters - Helpdesk
Working period:
nuo 2001.12 iki 2003.09
Company name:
Telkom SA
You were working at::
Data capturers
Occupation:
Data Captures
What you did at this job position?:
Responsibilities - Verifying of overtime, leave and leave encashment forms - Using SAP R/3 for capturing, verification and rectification of personal details of employees. - Using SAP R/3 for checking transactions on the systems, modifying and updating files - Filling and faxing of documents - Handling leave and overtime queries verbally and telephonically.
Education
Educational period:
nuo 2010.01 iki 2013.05
Degree:
Degree
Educational institution:
University of South Africa
Educational qualification:
Bachelor of Arts ( Human and social Studies ) in Public administration and communication facilitation
I could work:
Yes
Educational period:
nuo 2002.01 iki 2005.06
Degree:
Diploma
Educational institution:
Tswane North College ( Pretoria College - Arcadia )
Educational qualification:
National Diploma Tourism
I could work:
Yes
Educational period:
nuo 1991.01 iki 1996.04
Degree:
Grade 12 / Matric
Educational institution:
Mphaphuli High school ( Limpopo ) under Dept. of Education
Educational qualification:
Grade 12/ Matric
I could work:
Yes
Languages
Language 
Speaking level 
Understanding level 
Writing level 
English 
very good 
very good 
very good 
Tshivenda 
fluent 
fluent 
very good 
Afrikaans 
basic 
basic 
basic 
Sesotho 
very good 
good 
basic 
Sepedi 
good 
good 
basic 
Setswana 
good 
good 
basic 
isiXhosa 
basic 
basic 
basic 
Language 
English 
Speaking level 
very good 
Understanding level 
very good 
Writing level 
very good 
Language 
Tshivenda 
Speaking level 
fluent 
Understanding level 
fluent 
Writing level 
very good 
Language 
Afrikaans 
Speaking level 
basic 
Understanding level 
basic 
Writing level 
basic 
Language 
Sesotho 
Speaking level 
very good 
Understanding level 
good 
Writing level 
basic 
Language 
Sepedi 
Speaking level 
good 
Understanding level 
good 
Writing level 
basic 
Language 
Setswana 
Speaking level 
good 
Understanding level 
good 
Writing level 
basic 
Language 
isiXhosa 
Speaking level 
basic 
Understanding level 
basic 
Writing level 
basic 
Computer knowledge
Galileo certificate, Amadeus certificate, Computer literacy and office administration ( Typing, Basic windows environment, Microsoft word, Microsoft excel , internet and effective business communication ) .
E-mails and outlook experience .
Conferences, seminars
Emotional intelligence seminars , Transitional Leadership Programme , HIV and Aids awareness , Telephone etiquette workshops, Customer care workshops and Department of Labour advanced training course on Managing day to day issues/ problem employees by Director Tinus Boshoff and Managing Director Andre Claassen ( SA Labour Guide )
Recommendations
Contact person:
Ms. Noma Tshabalala
Occupation:
Operations Manager (SARS account)
Company:
Travel with Flair
Telephone number:
Cell: 072 192 9928, Tel 012 424 3300
Email address:
Nomat@twf.co.za
Contact person:
Ms. Ulene Mitchell
Occupation:
National Head of Human Resources
Company:
Travel with Flair
Telephone number:
Cell: 0835664 777, Tel 012 424 3300
Email address:
ulenem@twf.co.za
Contact person:
Mr. Malesela Chuene
Occupation:
Head of Operations
Company:
Indigo Travel
Telephone number:
Cell: 0728313080, Tel 0114473144
Email address:
Maleselan@indigotravel.co.za
Contact person:
Mr. Caiphus Nthambeleni
Occupation:
Head of Operations
Company:
Travel with flair
Telephone number:
Cell: 072 316 1595, Tel 012 424 3300
Email address:
Caiphusn@twf.co.za
Additional information
Your hobbies:
Watching TV -documentaries and world news , reading books -especially leadership books and motivational news , Jogging, always motivating people and counselling . 
Driver licenses:
EC1 Articulated Heavy Vehicle 3,500kg - 16,000kg
Driver license from:
1996-05-00 (28 years)
Salary you wish:
35000.00 R per month
How much do you earn now:
35000.00 R per month
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