Customer Service Associate

We are seeking passionate and detail-oriented Customer Service Representatives to join our dynamic BPO team within the Credit Card department. In this role, you will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience that aligns with our service standards.

Requirements

• Minimum 12 months BPO experience (customer service, sales, or related field).
  Strong typing accuracy and ability to work with multiple systems simultaneously.
  Excellent attention to detail and problem-solving skills.
  Strong listening skills and the ability to remain calm under pressure.
  Clear and professional communication skills (verbal and written).
  Nice to have: Experience in insurance or banking/financial services (not mandatory).
  Must be currently unemployed and available to start immediately.