Reporting to the Group Financial Accountant or his/her designate; the candidate will be required to perform, but not limited to, the following roles and responsibilities:
- Prepare and issue customer Trade / Voyage Statements accurately and on time
- Work closely with the sales team to ensure that all orders are processed accurately and invoices are generated in a timely manner.
- Ensure that invoices are stamped and signed before being sent to customers
- Scan and upload Invoices and supporting documentation onto the Customers various portals
- Reconcile customer accounts and resolve any discrepancies or issues
- Investigate and resolve customer billing queries or disputes
- Monitor accounts receivable aging report and follow up on overdue accounts
- Contact customers via phone, email, or mail to request payment of overdue debts
- Maintain accurate and up-to-date customer information and account records
- Provide regular updates and reports to the Finance Manager on accounts receivable status
- Manage and maintain the debtor's ledger and ensure that it is accurate and up to date
- Follow up on outstanding debts and maintain a proactive approach to managing customer accounts.
- Ensure compliance with company policies and procedures related to credit and collections
- Work collaboratively with other departments to ensure that customer needs are met and issues are resolved quickly
- Provide on-the-job training to any new employees in the Finance Department
- Matric
- Must be fluent in English
- Excellent knowledge of Accounting and relevant experience
- Computer Literacy in MS Office (Word, Excel, PowerPoint, Pivot Tables, Internet etc.)
