Cape Town - Western Cape
ENVIRONMENT:
A UK-based Private Tuition Company offering additional support in Maths & English, seeks a Debtors Clerk to join their Cape Town based team. You'll be the go-to person for managing accounts receivable, ensuring invoices go out on time, and keeping the lines of communication open with customers about their balances. Your day-to-day will include monitoring accounts, chasing down payments, and contributing to financial reports. A diploma or degree in Accounting, Finance, or a related field is preferred. If you're a whiz with accounting software, Excel, and have a knack for numbers and problem-solving, this role is for you!
DUTIES:
Accounts Receivable Management:
- Process and issue invoices to customers in a timely manner.
- Monitor and manage customer accounts, including the reconciliation of statements.
- Maintain accurate records of all transactions and customer interactions.
- Perform regular follow-ups on overdue accounts via phone, email, or written correspondence.
- Negotiate payment terms and arrangements with customers as needed.
- Escalate unresolved or problematic accounts to management.
- Provide excellent customer service by addressing and resolving queries and disputes related to invoices and payments.
- Assist customers with account-related issues and provide necessary documentation.
- Enter financial transactions accurately into accounting software or ERP systems.
- Prepare and maintain reports on accounts receivable aging, collections, and outstanding balances.
- Assist in month-end and year-end closing processes.
- Ensure compliance with company policies and procedures related to accounts receivable.
- Maintain accurate and up-to-date documentation of all account transactions and communications.
- Work closely with the sales team and other departments to resolve billing discrepancies and address customer issues.
- Coordinate with the finance team to support financial audits and reviews.
- Education: Grade 12 and diploma or degree in Accounting, Finance, or a related field is preferred.
- Experience: Proven experience in accounts receivable or a similar financial role; experience with invoicing and collections is a plus.
- Skills:
- Proficiency in accounting software and Microsoft Office Suite (Excel, Word).
- Strong numerical and analytical skills.
- Excellent communication and negotiation abilities.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
