At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.
Harnessing the talent of 450, 000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the betterby bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.
Deloitte offers career opportunities across Internal Client Services, Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).
Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.
Job Description
The main purpose of the role is to provide an effective and efficient administrative and secretarial support service to several Partners in the Audit space.
Client Impact: External / Internal
- Liaises directly with clients' staff on behalf of superiors as directed.
- Attends to client requests appropriately and follows up as needed.
- Builds professional relationships with client staff.
- Deals with day-to-day matters on behalf of executives in order to allow for their focus to be on strategic issue and make some judgements to redirect queries to relevant parties.
- Perform administrative tasks including filing, photocopying, faxing, printing and binding.
- Order and maintain stationery, equipment supplies and log maintenance queries and calls.
- Maintain executive diaries and arrange appointments according to prioritisation and efficient time management.
- Coordinates travel bookings and itineraries, both local and international.
- Liaising with internal staff, relevant organisations and clients for required services i.e. IT, event management, marketing services, legal, etc.
- Keep abreast with any changes, issues and movements within the service line.
- Ensure that the latest brand compliant templates are being used and handle all information In a confidential manner.
- Organising, preparing and servicing meetings, providing the required support documentation, agenda and taking minutes.
- Prepares professional correspondence, presentations, reports and documents as directed by the business.
- Receive visitors and direct them to the appropriate individual, meeting room or departments.
- Proactively prepare for and receive new hires in the business area (includes logistics such as office space, arranging computer etc.).
- Update contact lists by tracking new and existing clients and maintain soft copy filing systems for audit clients.
- Manage in/pending/out trays.
- Track birthdays, organise farewells and order flowers when required.
- Assists team members as required which may result in interruptions and unforeseen deviations from plans.
- Undertake any other duty and work on ad hoc responsibilities appropriate to the post as requested by the business i.e. Assistance with Learning & events run by the business.
- Uses initiative on planning of travel, events, etc. where possible to ensure cost effective use of time.
- Maintains accurate record of expenses, invoicing and timesheets on behalf of Partners/Directors, and submits these timeously. Assists management with this as directed
- Effectively uses time, equipment and resources.
- Logging and or processing bills or expenses ie. purchase requisitions and expense claims and collating statements for the business.
- Relevant Diploma with at least 5 years of working experience in a similar/same role.
- Industry knowledge will be beneficial.
Technical
- Fully competent in MS Office Suite and any other programs relevant to role.
- Ability to operate office equipment such as fax, photocopier, printers, etc.
- Able to work as a team member and ensure that as a group all staff in a unit work together for delivery of best possible service to the department for which they collectively work.
- Ability to pay meticulous attention to detail.
- Excellent typing skills.
- High competency in English communication, both written and verbal.
- Good numeracy skills.
- Professional demeanour.
- High initiative and delivery focused.
- Good planning and organisational skills.
- Ability to work under pressure.
- Flexible.
- Strong interpersonal skills.
- Commitment to meeting tight deadlines.
- Commitment to client service excellence.
- Must be able to multi-task.
- Ability to use discretion and deal with sensitive information in a confidential and professional manner.
Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.
To help you look out for potential recruitment scams, here are some Red Flags:
- Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
- Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parents data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
- Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.
At Deloitte, we want everyone to feel they can be themselves and to thrive at workin every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.
We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.
We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.
If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.
