1st line Engineer | Kimberly | Remote

A dynamic London-based web and digital business is looking for someone with at least one year of experience, an amazing technical background, and knowledge of networks as well as Windows and Mac user support.

Whats In It For You -

• Salary: R4500 R6000 per month depending on experience
• 40 days paid holiday annually - (28 days + bank holidays + extended festive period shutdown)
• Unused annual leave will automatically roll over to the following year.

Mandatory Skills: At least1 year experience in:

• Responsible team player who can work on their own initiative and can make a fresh and positive contribution to the Service Desk Team
• Best business practice
• Good Customer service
• Working knowledge of the components of 1st line to 2nd line including DHCP/DNS/TCP/IP/WAN/LAN, Network Routers, Printers, Networks, Active Directory, Windows Desktop support (Win 10 & 11), Macbooks, Mobile devices

Duties include but are not limited to -

• Working in a High-Tech Environment
• Flexibility for occasional out-of-hours calls and monitoring.
• Good technical background and knowledge of networks, Win & Mac user support.
• Exceptional written and verbal communication skills are essential.
• Dealing with level 1 tickets (entry level 2)

The Company Has a BYOD (bring Your Own Device) Policy.As a Standard, They Require All New Employees To Have a Minimum Of

• Windows 11
• RAM 12GB minimum
• SSD 256GB minimum
• Generation depending on processor family:
• i9 - 8th gen
• i7 - 8th gen
• i5 - 8th gen
• i3 - 10th gen

**Please note, if laptop/pc specifications are not provided with screening questions, please consider your application unsuccessful**