Digital Engagement Coordinator

(This is a permanent position based in WWF-SA Head office in Newlands, Cape Town)

WWF is the worlds largest and most respected independent conservation organisation, with over 6 million supporters and a global network active in over 100 countries. WWF's mission is to stop the degradation of the Earth's natural environment and to build a future in which humans live in harmony with nature, by conserving the world's biological diversity, ensuring that the use of renewable natural resources is sustainable, and promoting the reduction of pollution and wasteful consumption.

WWF South Africa is a national office that is part of the WWF network. We are a local NGO that has worked for 50 years with the aim of inspiring all South Africans to live in harmony with nature, for the benefit of our country and the wellbeing of all our people. WWFs work is for nature, for you.

Our work is challenging and exciting and we love what we do. To join our team, you need to be brilliant at what you do, passionate, results-orientated and have a positive attitude.

Background

The Digital Engagement Coordinator is responsible for ensuring WWFs website and associated digital platforms are up to date, optimised, and performing at a high level. This role focuses on website content management, design, and optimisation informed by a data-led approach (60%), requiring a high level of technical competency. Additionally, the coordinator will support digital engagement initiatives (40%) through cross-platform user journeys that drive web traffic, grow WWFs supporter base, and nurture supporters to deeper engagement with the brand. Key professional development areas in this role include digital marketing automation, CRM, and online engagement strategies.