Posted on: 09 December 2025
ID 948016

Employee Relations Officer

Dis-Chem Pharmacies has an opportunity available for an Employee Relations Officer to join the Head Office team in Midrand. You will be required to administrate all HR-Labour Relations activities and/or administrative queries relating to the department according to industry and Dis-Chem standards.

Minimum Requirements
Essential:
  • Matric or equivalent Senior Certificate
  • Minimum of 2 years relevant experience
  • Qualification in Human Resource Management
Advantageous:
  • 2nd Additional Language Read, write and speak well.
Job Specification...

Labour relations Administration:
  • Ensure that all HR/IR filing are kept up to date.
  • Manage and update the Labour Relations section on
  • Ensure all travel arrangements are booked well in advance for any Departmental travels.
  • Liaise with, provide feedback and work closely with the Group HR Manager.
  • Ensure Day-to-day HR/IR advice is communicated to Managers with regards to Provident fund/ COIDA/
  • Disabilities and general Labour issues when needed.
  • Ensure compliance through audits and check the HR processes on Branch level quarterly basis.
  • Keep up to date with current and new Labour Legislations developments (Employment Equity Act, Workplace Skills Development Act, BCEA, LRA, UIF, COIDA, OHSA, etc.) as well as developments in the
  • Human Resources field.
  • Assist in the typing up, formulating and implementation of HR/LR documents (New process to follow).
  • Keeping all Labour Relations Templates up to Date.
  • Prepare documentation on Department of Labour inspections and submit and distribute
  • documentation through to the relevant managers.
  • Updating all applicable spread sheets for analysis of membership for all Hairdressing, Cosmetology,
  • Beauty and Skincare employees appointments and resignations at the bargaining council.
  • Ensure Union membership is updated and monthly reports submitted to Union and Group HR
  • Manager.
  • Compiling statistics on union members for group HR Manager & regional Managers on a monthly basis.
Department Activity Administration:
  • Ensure the following gets done with regards to Policies and Procedures Administration.
  • Ensure that all the policies & Procedures are in Dis-Chem format.
  • Place and communicate updated Policies & Procedures on intranet.
  • Ensure that Labour Relations Admin Newsletters are created and updated on an annual basis.
  • Compiling and/or communicating updated Labour Relations Admin Newsletters on an annual basis.
  • Communicating and/or issuing Policies and Procedure documentation to new stores to open.
  • Communicating and/or issue Policies and Procedure documentation to current stores upon request.
  • Send legal posters (BCEA, OHSA, EE) to current stores upon request.
  • Ensure the following gets done with regards to CCMA Administration
  • Ensure CCMA Trackers and notice boards are up to date.
  • Administrate and communicate CCMA set downs.
  • Compile monthly data/ statistics/ for HR/IR reporting regarding, terminations (Dismissals with reasons, resignations, death, etc.), warnings issued in the Dis-Chem Group, CCMA disputes, employee Stats, Provident Fund progress report, travel and department expenses and department leave reports.
  • Submit objections against Arbitrations after Conciliation.
  • Request and receive all applicable referral documentation from the CCMA offices nationally.
  • Request and receive all procedural documents from applicable stores and departmental managers.
  • Coordinate all witnesses attendances to CCMA Hearings
  • Prepare all Procedural files and bundles for Conciliations, Arbitrations, Con/Arb processes, Conciliations in limines, Rescission Hearings, investigation of previous CCMA cases/Legislation on a ADHOC basis.
  • Ensure the following gets done with regards to Provident Fund Administration:
  • Funeral Claims Ensure all documentation is received, claims are finalised and payments made to the family.
  • Death Claims Arrange meetings and ensure all documentation received in meetings with families is correct and claims gets finalised.
  • Disability Register and gather documentation to ensure claims get finalised.
  • Communicate with stores or family members regarding pay outs of the fund.
  • Communicate all relevant information to Brokers and Liberty Life.
  • Compile statistics and progress reports on Provident Fund claim statuses.
  • Ensure the following gets done regarding training administration.
  • Arrange and provide training on new IOD (Injury on Duty) Procedures and the integration of new IOD Systems.
  • Arrange and provide Provident Fund Training (Funeral, Death, Disabilities) including its policies and Procedures.
  • Arrange and provide training on administrative procedures in regard to issuing of warnings.
  • Arrange and provide training in regard to unions - membership, rights and recruiting.
  • Arrange and provide training on Department of Labour inspections - administrative documents thats required, rights of employer and rights of inspector.
  • Issue Certificates of Attendance for all Labour Relations Training.
  • Ensure the following gets done regarding COIDA administration.
  • Keeping Provident Fund and COIDA data sheets up to date.
  • Provide advice to Managers how to deal with Injury on duties.
  • Submit documentation to Compensation Commissioner.
  • Ensure the following gets done regarding Labour News.
  • Ensure all managers have completed labour news review/ test bi-annually.
  • Ensure all labour news are placed on intranet in as soon as its available.
  • Ensure the following gets done with regards to Disciplinary Administration.
  • Capture all disciplinary documents on SAP and relevant Data Sheets.
  • Report to the Group HR Manager on all disciplinary documents thats incorrectly issued that has been brought to Admins attention.
  • Take and type up minutes regarding disciplinary hearings.
Financial Administration:
  • Ensure payments made via Dis-Chem to Provident Fund beneficiaries are paid correctly and timeously.
  • Liaise with Financial Department to ensure that proof of payments is sent as soon as reasonably
  • possible.
  • Ensuring Settlement agreements and Arbitration Awards are paid timeously according to said
  • agreement or applicable law.
  • Liaising with the Payroll Department with regards to departmental fuel claims.
Customer Service:
  • To assist and support Managers with advice on administrative and all HR and IR related matters.
  • Build and maintain functional relationships with all hr stakeholders.
  • Attend meetings at Branches and Head Office when required.
  • Attend to any adhoc projects as requested by the Group HR Manager.
  • Assist all queries from Admin Managers, Store Managers and Regional Managers.
Competencies...
  • HR Acts (LRA, BCEA, SDLA, OHSA, COIDA, UIA, UI Contribution Act, SDA and EEA).
  • Ability to efficiently operate a personal computer and associated software, including but not limited to automated human resources system.
  • Ability to prepare and interpret policies and statistical reports.
  • Ability to effectively prepare and efficiently maintain accurate records and reports. Ability to maintain confidentiality and objectivity even when dealing with controversial issues.
  • Ability to plan and coordinate meetings, programs, and activities. To be competent and able to work and understand the SAP Payroll system, DOCIT system and HEAT system.
  • Be able to understand, interpret and develop advanced Labour reports and statistics.
  • Clear understanding of financial principles.
  • English Read, write and speak well. To effectively communicate with all HR Stakeholders, Management and its employees.
  • Ability to cooperate, works well, and get along with supervisors, co-workers, management, the community, relevant agencies and the public. Work with or supervise people having various cultural backgrounds, levels or education and experience.
  • Pay attention to detail and be deadline driven.
  • Advanced Microsoft Office, Understanding of SAP and effective in Document Management Systems.
Special Conditions of Employment...
  • South African citizen
  • MIE, clear criminal and credit
  • Drivers license and/or own reliable transport
Remuneration and Benefits...
  • Market related salary
  • Medical aid
  • Provident fund
  • Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chems approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chems Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
Occupation:
Management, human resources jobs


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