Posted on: 02 March 2025
ID 932414

Engagement Manager (Pre-sales Manager)

We are looking for an Engagement Manager to assist in leading our Microsoft Dynamics 365 Business Applications team .. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

What Will You Do?

Team
  • The Development/Career Plan for individual junior team members
  • Measuring of individual KPIs against scorecard for junior team members
  • Ensuring the necessary skills and certifications of your team
  • Monitoring and maintaining staff loyalty & employee satisfaction for your team members
Clients
  • Performing account management activities within your client base
  • Actively engaging with your clients on new project work
  • Identifying and driving on-sell/up-sell within your clients
  • Preparing and managing action plans for your clients
  • Identifying and assisting with new leads and opportunities
  • Performing project scoping activities (new and existing clients)
  • Preparing realistic timelines & costing for new projects
Delivery
  • Full accountability for all projects within your clients
  • Ensuring project management quality and delivery
  • Project profitability in line with scorecard
Requirements

Who Do You Need To Be?
  • Relevant Degree
  • Minimum 4 Years experience in a consulting environment
  • A minimum of 3-5 years in a leadership role, demonstrating the ability to manage teams, drive initiatives, and deliver results effectively
  • Knowledge of Microsoft Business Application tools (MS Dynamics or related ERP)
  • Strong problem solving skills and good communication skills, both written and verbal
  • Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
  • Ability to successfully manage and strong relationships with a team and clients
  • Effective planning and organizational skills
  • Passionate and ambitious to deliver on the companys strategic plan
Occupation:
IT, computing jobs


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