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ID 910857

Sales Manager (Channel)

We are on a hunt for a Sales Manager (Channel) to join our growing team!

Who we are:

Enghouse Interactive is a global company, leader in Video Collaboration and Omnichannel Contact Center solutions. We are a multicultural team of more than 2, 000 employees, with the aim of transforming the way companies manage their interactions through any channel and how they obtain value from those conversations. We are present in 120 countries, and with a growth of more than two digits sustained over time.

We are the manufacturer with the widest portfolio of Contact Center and Collaboration solutions, both SaaS and on-premise or in private cloud. More than 10, 000 customers trust us to provide the critical solutions that underpin communication with their customers, suppliers, and employees.

For more information visit us at

The Role:

We are currently looking for a true hunter to join our successful team, as a Regional Sales Manager in Africa, located within our New Business department. This role will be key and will have the great responsibility of identifying, prospecting and closing new businesses in Africa.

What you will be doing:
  • Lead and align Enghouse solutions and partners in order to identify and qualify opportunities, as well as create and close commitments of commercial value for the company.
  • Generate and execute a business plan with clear strategies focused on providing key services to the target sectors, aligned with the characteristics of Enghouse solutions.
  • Identify new potential customers.
  • Present and sell the Enghouse Solution in coordination with the pre-sales teams.
  • Evangelize about Enghouse solutions and be a great representative of the product.
  • Being the leader throughout the sales cycle, from identifying opportunities to closing the sale.
  • Identify, establish, and maintain excellent customer/partner relationships at executive and business levels.
  • Create visibility around the Enghouse solution by networking with top influencers.
  • Participate in external industry events, activities, and organizations.
To be successful in this role, you bring:
  • More than 5 years of experience selling Contact Center solutions or Software solutions.
  • Consultative selling experience.
  • Have great negotiation skills.
  • A successful track record of selling a complex technology solution.
  • Have experience in managing metrics and KPIs.
  • The desire to be part of a great multicultural team, with the vocation of transforming the world of customer engagement and collaboration.
  • Present genuine enthusiasm and knowledge about technology, and a desire to promote innovation combined with the ability to present Enghouse as a business solution rather than a technology one.
  • Ability to lead project teams to achieve business results in a highly complex matrix environment.
  • Visualize what needs to be done to solve a customer problem, create specific action plans to achieve the goal, and organize multiple teams to deliver the solution.
  • Ability to listen, build relationships, build consensus, quickly establish credibility, and gain the trust of multiple areas of Enghouse, clients, partners, and the team.
  • English required, with great written and conversational fluency. Spanish and Portuguese will be valued positively.
What we offer:
  • Work life balance
  • Opportunity to work for a diverse and inclusive company
  • Growth opportunities
  • Employee benefits
  • Working with industry leaders in Contact Centre Solutioning
To apply for this opportunity, please send your resume in English.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Enghouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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