Posted on: 24 May 2024
ID 915269

Equipment Manager - (Systems Department)

Accountable for;
  • Efficient day to day running of the IT Equipment department.
  • Management of daily incidents raised through IT Service Desk on behalf of users within the campus.
  • Ensure all warehouses within the Inland division are performing optimally on all IT equipment based on site specific operational design.
  • Responsible for procurement, administration, issuing, collection, repair and maintenance of all IT equipment.
  • Addressing the common incidents of the IT equipment by implementing the upgrades or new.
  • Managing the IT equipment maintenance costs.
  • Design operational procedures to enhance Supply Chain operations within the park during changing environments. E.g.: peak, riots, volume dips/spikes, pop-up DCs, new site openings etc.
  • Collaborate with all functional departments/cross-functional teams within the campus.
  • Collaborate with DCs and support personnel within the group to formulate best practices.
  • Analyze DC operations performance data to formulate best operating practices.
  • Management of downtime on DC operations/machinery.
  • Operational work planning, priority setting and scheduling
  • Operational performance monitoring
  • People and enabling capacity management
  • Manage interfaces with Operations, staffing labour brokers and Buying
  • Resolve escalated operational issues
  • Staffing decisions up to middle management level
  • Developing others - focus on functional skills - identify needs and source solutions
  • Individual performance management
  • Motivate and discipline team
  • Project development, management and implementation
Requirements For The Position
  • Relevant IT Qualification or equivalent (desirable).
Previous Experience
  • Minimum of two years in a similar role,
  • Warehouse operations experience.
Knowledge / Skills

The ideal candidate will have knowledge of DC operating procedures and experience on the following systems:
  • INFOR wms
  • KNAPP Sortation (desirable)
  • Cognos BI
  • Voice Console
  • SAP Retail
  • MS Office (Excel VBA knowledge is desirable)
  • Microsoft O365 Platform
  • Microsoft Power BI
  • Helix Remedy System
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