ERP Administrator (Fluent in French & English (m/f/d))

Description Of The Position

The ERP Administrator within Capago ensures the management and maintenance of the IT applications used in the company and mainly the exploitation of the ERP.

From the requests of the company's departments to the satisfaction of their needs, he/she permanently ensures the availability, reliability and security of the IT applications made available to them.

You have to be fluent in French and English.

Responsibilities

The main responsibilities of the ERP Administrator are as follows:

• Carry out an organic analysis of interface needs with surrounding products in the company's information system ;
• Create prototypes in collaboration with the ERP Project Manager ;
• Develop user case simulations (unit and integration tests) ;
• Model and configure processes according to the ERP methodology ;
• Define and implement operating procedures ;
• Write technical and functional documentation ;
• Participate in the creation of the various ERP interfaces;
• Determine the solutions to be implemented in agreement with your hierarchy, to successfully complete the achievements ;
• Participate in the production of training materials for users ;
• Provide help and technical assistance services to level 2 Support Agents ;
• Identify gaps between the ERP needs and standards
• Carry out updating feature backlogs.

Required Skills

The skills required for this position are:

• Good knowledge of the ERP system and HTML ;
• Understanding of Application Programming Interfaces for data exchange and integration ;
• Ability to diagnose and troubleshoot issues related to the ERP system, including software, hardware, and data-related problems ;
• Understanding of the underlying IT infrastructure supporting the ERP system ;
• Fluent in French and English.

Diplomas And Experience

• 3 - 6 years of experience in an equivalent position
• University degree in computer science/computer engineering ;
• ERP certifications in database and/or project management is a plus ;
• Experience in project management will be a serious advantage to plan, execute and manage these projects effectively.

Personal Skills

As an ERP Administrator, you will have to demonstrate the following skills:

• Autonomy ;
• Excellent interpersonal skills ;
• Sense of organization and priorities ;
• Analytical skills ;
• Rigor ;
• Adaptability ;
• Organized and methodical.