You will be a key player in our efforts to pursue, negotiate and secure Paintball Bookings. As such you will work on sales opportunities from coaching; developing & to train your team to successfully create new business that brings value to GlobalMedia Services and our customers. In order to secure our client’s loyalty, you demonstrate a customer-centered focus both in the sales phase, and customer service phase.
Primary Functions:
- To ensure the efficient operation of personal performance.
- To ensure all operational processes are effectively completed
- To take direction from management
- To accept and implement coaching & development feedback
- To communicate people, system, & process improvements
You would need to meet the position objectives:
- Customer Service Focused
- Organisational Skills
- Time Management Skills
- Attention to detail
- Self confident
- Interpersonal Skills
- Team Oriented
- High Compliance
- Task Driven
- Complaint Resolution
- Persuade & Influence
- High verbal & written communication skills
- Adaptability in approach
- Multi-skilled in both Task & Knowledge
Experienced Sales Manager with:
- At least 3 months experience in a similar role – preferably in a booking centre environment
- Proven ability to deliver the desired business goals
- Proven ability to contribute in group interactions
- Proven ability to accept and implement coaching feedback in booking centre environment
- Proven ability to work in a dynamic and fast paced environment
Qualifications
- Matric
- Understanding of Call Centre operations in terms of how people and technology work together for business optimization
- Must be willing and able to be flexible as we operate a 24/7 business
