We are seeking a highly skilled and experienced Confidential Call Transcribers to join our USA client to work remotely. You will be responsible for reviewing and summarize calls that contain highly sensitive and confidential information. The successful candidate must be comfortable with listening to translate conversations that contain extremely sensitive information, while maintaining the highest level of confidentiality and professionalism.
Key Responsibilities:
- Review and transcribe highly sensitive and confidential calls
- Record any relevant information accurately and in a timely manner
- Maintain the highest level of confidentiality and professionalism when handling sensitive information
- Adhere to company policies and protocols for handling confidential information
- Work with a variety of call formats and transcription software
- Communicate effectively with team members and management regarding call reviews
- Proven experience as a Call Transcribing or similar role
- Excellent listening and comprehension skills, with the ability to understand various accents and languages
- Strong attention to detail and accuracy
- Ability to maintain the highest level of confidentiality and professionalism when handling sensitive information
- Excellent communication skills, both written and verbal
- Ability to work independently and within a team environment
- This position requires the highest degree of trust and confidentiality.
