Export Manager

About AkzoNobel

Since 1792, weve been supplying the innovative paints and coatings that help to color peoples lives and protect what matters most. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. Were active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. Its what youd expect from a pioneering and long-established paints company thats dedicated to providing sustainable solutions and preserving the best of what we have today while creating an even better tomorrow. Lets paint the future together.

For more information please visit www.akzonobel.com

2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

• To lead and manage the export operations of the company, ensuring efficient, compliant, and cost-effective international shipments.
• The Exports Manager oversees the export team, coordinates with internal departments and external partners, and ensures customer satisfaction through timely and accurate delivery of goods.
• To achieve mutual business objectives of Dulux Africa subsidiaries and external customers.

Key Accountabilities

Strategic & Operational Management

• Develop and implement export strategies aligned with business goals.
• Oversee the end-to-end export process, from order receipt to final delivery.
• Identify and implement process improvements to enhance efficiency and reduce costs.

Team Leadership

• Manage and mentor the export coordination team.
• Set performance goals, conduct appraisals, and support professional development.
• Ensure adequate staffing and training for export operations.

Compliance & Documentation

• Ensure compliance with international trade laws, customs regulations, and Incoterms.
• Oversee the preparation and accuracy of export documentation (commercial invoices, packing lists, certificates of origin, etc.).
• Liaise with legal and compliance teams to manage export controls and sanctions.

Customer & Stakeholder Engagement

• Serve as the primary point of contact for key export customers and partners.
• Resolve escalated issues related to shipments, documentation, or customs delays.
• Collaborate with sales, finance, and production teams to align export activities with business needs.

Logistics & Carrier Management

• Negotiate contracts and rates with freight forwarders, shipping lines, and logistics providers.
• Monitor carrier performance and ensure service level agreements are met.
• Optimize shipping routes and modes to balance cost and delivery timelines.

Reporting & Analysis

• Track and report on export KPIs (e.g., on-time delivery, cost per shipment, documentation accuracy).
• Analyze trends and provide insights to support decision-making.
• Prepare monthly and quarterly export performance reports for senior management.

Manage ad hoc projects

Experience

• Bachelors degree with at least 5 7 years experience within the Export Environment
• Good knowledge of Incoterms, Logistics documents management i.e. waybills, exports, financial instruments etc.
• Strong experience inSAP/WMS/Excel
• MS Office
• Ability to work with a broad range of internal and external stakeholders (e.g. Freight Forwards and Bank).

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 48419