Experience, Education & Skills
- 2 3 years experience in Facilities/Property Management and Development and/or site maintenance field.
- Minimum 2 years proven technical maintenance experience in a service delivery environment Experience in managing vendor relationships
- Problem Solving (L2)
- Oral and Written communication (L2)
- Attention to Detail
- Work Standards
- Planning and Organizing (L2)
- Site Maintenance
- Conducts site visits to ensure operational effectiveness with minimal disruption to the ongoing working staff.
- Ensures all work undertaken conforms to the Health and Safety Act and is not in contravention of any National Building Regulations.
- Ensures cleaning staff efficiency on-site at all times and manages cleaning routines for the BU.
- Coordinates the repairs and replacements of all office equipment.
- Assists IT team with office reticulation projects.
- Supervises all outsourced facilities functions.
- Ensures adequate stock levels are maintained within the business unit with regards to cleaning materials, refreshments, etc.
- Builds cordial relations with Landlords and Governmental Institutions (Eskom/City Power/Public Works).
- On-Site Vendor Management
- Liaises with all internal and external suppliers and vendors, building services management, Security, access control, and cleaning staff to ensure that they are performing as per accepted SLAs.
- Resolves conflicts with minimal or no disruptions to overall daily operations.
- Ensures all escalations regarding contractor performance/non-performance is escalated to the line manager.
- Project Management
- Ensures accuracy and completeness of information submitted to management on projects to avoid delays.
- Develops and maintains a sound understanding of policies and procedures to develop alternatives to improve and expedite time frames.
- Endeavours to reduce turnaround time to deliver projects within cost and quality.
- Ensures that all activities are performed timeously, accurately, and professionally.
- Communicates daily with contractors on progress and attends weekly meetings.
- Document Management.
- Compiles and submits all reports timeously.
- Conducts quality checks in terms of documentation conditions to comply with the site build/maintenance.
- Reviews and approves contractor documentation.
- Ensures all documentation information accuracy.
- Keeps records (hard copy and electronic) of all permits, leases, and correspondence.
