As a Field Service Engineer based in Gauteng, you will play a critical role in supporting Elektas mission by installing and maintaining cutting-edge oncology equipment. This home/office/site-based role requires extensive travel across South Africa and occasional international assignments. Youll be a trusted expert working with leading-edge medical technologies and building meaningful relationships with healthcare professionals.
Key responsibilities include:
- Independently performing installations and corrective maintenance on Elekta systems
- Diagnosing and repairing issues down to board level or below
- Managing your own workload and prioritizing customer needs
- Maintaining up-to-date knowledge of Elektas service portfolio
- Coaching and training junior colleagues (once trained)
- Delivering excellent customer service and representing Elektas values
- Participating in feedback loops to improve the customer experience and product reliability
- Excellent communication and customer management skills
- Highly self-motivated with strong problem-solving and leadership abilities
- Strong focus on customer service and professional representation
- Organized, reliable, and detail-oriented
- Willingness to travel extensively across South Africa and abroad
- Flexible and a strong team player
- Strong verbal and written English skills
- Formal technical qualification
- Previous field service experience
- LSE1 and LSE2 qualifications (or equivalent)
- Advanced skills in electronics, mechanics, and IT systems (including Windows OS, servers, networking)
- Ability to work independently and handle complex troubleshooting
- Valid and clean driving license
- Competence in Microsoft Office applications and general IT
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and rsum in English, via the Apply button. Please note that we do not accept applications by e-mail.
Your Elekta contact
For questions, please contact the Global Talent Acquisition Partner responsible, Gustaf Ericson, at gustaf.ericson@elekta.com. We do not accept applications through e-mail.
About Elekta
As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.
More than 6, 000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4, 700 employees combine passion, science, and imagination to profoundly change cancer care. We dont just build technology, we build hope.
Elekta is headquartered in Stockholm, Sweden, with presence in more than 120 countries and listed on Nasdaq Stockholm. For more information, visit elekta.com or follow @Elekta on Twitter and on LinkedIn.
