Customer serviceJob search results in: Finance jobs in Gauteng

mbership retentionNew business growth of Gap and primary care new membershipClient satisfaction and customer orientationIntegrated value proposition and collaborations across the broader AF Group divi

tention. Good knowledge of the Miway Products Great performance track record on your measures Great customer experience and customer journey Efficient in handling chat and calls hybrid system Meet the

. Adaptability. Quality orientated and organised Must be highly proficient in dealing with clients. Customer focus. Professionalism. Flexibility. Ability to multi - task and cope with pressure. Team p

Job DescriptionTo deliver exceptional, personalised and customised service with each customer interaction, including knowing individual customers and providing consistent superb service, quality, info

development and investigative support to relevant stakeholders.ResponsibilitiesCarry out a range of customer support activities, including handling customer cases and enquiries that are more complex o

system knowledge Governance, risk and controls Behavioural CompetenciesCommunication Collaborating Customer Focus Initiating Action Work Standards Managing Work Please contact the Nedbank Recruiting

le, you'll be responsible for the Contact Centres overall success, ensuring it delivers exceptional customer service and achieves all sales and service targets. You'll wear many hats, from overseeing

rust - based relationships with internal clients, external clients, and other teams within AF.Drive customer loyalty and retention through excellence in customer service support as well as a detailed

local and global considerations.Influence and align strategic intent and delivery to add value for customers and shareholders. Apply a customer - centric approach that focuses on creating a positive

ion & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.Job DescriptionCustomer service: Deliver customer service at first point of contact | Capturing financial transacti

Programme.You will be working for a company that is over 100 years old with strong values which are customer centric. You will have access to personal services through the employee assistance program

ion & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details.Job DescriptionCustomer service: Deliver customer service at first point of contact | Capturing financial transacti

unts within the portfolio. Identify business inefficiencies and make recommendations to improve the customers experience.Responsible for risk evaluation, pricing and selection / rejection of new and r

g organisational goals.Experience anticipating and responding to the needs of internal and external customers.A very strong Finance and Operational management background.Duties & ResponsibilitiesPROCE

iples:We believe that freedom is an inherited rightWe are catalystsWe defend privacyWe cater to our customers to an unprecedented degreeAs a Financial company, we know our investment priorities. We in

ples of financial management Principles of project management Behavioural CompetenciesCommunication Customer Focus Decision Making Work Standards Managing Work Technical/Professional Knowledge and Ski

ate potential risks which may lead to increased costs, with the aim of delivering on skills development propositionsCompetenciesCollaborative Business acumen Customer/ Stakeholder CommitmentAnalytical

ith purpose.Job PurposeInbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and p

ks Internet Banking and Mobile Banking services.ExperienceMinimum:1 - 2 years inbound contact centreCustomer service experienceQualifications (Minimum)Grade 12 National Certificate / Vocational Qualif

quisition - Advanced Behavioural CompetenciesAligning Performance for Success Building Partnerships Customer Focus Decision Making Influencing Planning and Organizing Please contact the Nedbank Recrui

s.Decision making: To make recommendations and take decisions on technical functions within mandate.Customer service: Technical advice and other assistance over and above the normal claims duties.Empl

Quality and accuracy of work delivered both verbally and written, meets both internal and external customer expectations and is complete without errors Compliant in terms of AFFS complaints managemen

ompetenciesAnalytical thinkingInformation seekingDrive for resultsInitiativeEmotional self - controlCustomer service orientationSkillsComputer literate (MS Office package)Client service orientedNegoti

cks and cards.Assisting with quality control initiatives within the team.CompetenciesData capturing Customer - focusedAbility to learn and apply new skills Attention to detail Decision makingProblem s

ovide timely information for decision making.Promote teamwork amongst peers and team members.Ensure customer excellence through interaction with internal and external customers throughout all business

ta analysisUser Design ThinkingGovernance, Risk and ControlsBehavioural CompetenciesApplied LearningCustomer FocusEffective Communication SkillsAnalytical skillsDecision MakingStress ToleranceManaging

takeholders expectations by ensuring agreed Service Level Agreements (SLA's) are adhered to.Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints wit

transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner. Selecting this role has a compensation & b

to query outstanding payments and escalate to the next level of collection if required. May provide customers with essential and information regarding products and services. Predictive dialling may be

ith purpose.Job PurposeInbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and p

management Relevant regulatory knowledge Service level agreements Behavioural CompetenciesCoaching Customer Focus Decision Making Building talent Influencing Planning and Organizing Please contact th

al candidate will be required to build and maintain relationships with clients, provide exceptional customer service and possess strong negotiation skills. MiWay Business Insurance offers a competitiv

levant data from information provided by others, and input it into spreadsheets or standard formats.Customer ManagementAssist with general customer queries and difficult customers. Liaise with auditor

excellent understanding of technical expertise and remain up to date with relevant market knowledge.Customer Service:Ensure that the team delivers Excellent Service to all clients within agreed SLAs,

ds of quality without diminishing effectiveness.Support business objectives and deliver exceptional customer service and experience.Customer CentricityPrioritize customer service and customer experien

es aremet. Ensure that Hollards goals are met as well as the teams goal.Key Responsibilities Retain customers through quality service deliveryAdhere to Service Level AgreementsAdhere to Quality requir

ations and Privacy and Protection Assessments.Provide and use data and analytic insights to improve customer experience through a better understanding of the customers context to identify monetization

ign the identified needs for IT Infrastructure ArchitectureDeliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries

rapport with stakeholders.Manage own development by assessing own performance and request training.Customer service monitoring and improvements.Compile reports that track progress and guide business

rpose.Job PurposeTo recover damages from the insured third parties following losses suffered by the customers and negotiate the reduction of claims cost and retention of the customers.Responsibilities

arterly and annual statutory returns.ReportingExtract and combine data to generate standard reports.Customer ManagementEstablish and maintain professional relationships with internal and external Audi

apitec Bank? Be part of a leading financial institution with a strong reputation for innovation and customer service. Opportunity for career growth and development. Competitive salary and benefits pac

to manage a team Planning and co - ordination skills Selling skills Excellent communication skills Customer service Ability to achieve targets (determined and goal orientated) Stress resilience Relat

Job DescriptionTo analyse customer and payment information to identify potential suspicious payments and comply to Group screening, monitoring and reporting requirements with a focus on determination

value adding partnership, by providing banking solutions and services to maintain and grow existing customer base. To develop and maintain a portfolio of important revenue generating client relationsh

ance performance and productivity. Implement optimization techniques to improve key metrics such as customer contact rates, sales conversion rates, and operational efficiency. Stay up to date on indus

n and advise best options for product integration and wealth management.Manage the growth of active customer account baseContribute to client service delivery culture through adherence to approved org

roach and innovative banking solutions. We are at the forefront of leveraging technology to enhance customer experience and efficiency. As part of our ongoing commitment to excellence, we are seeking

urate, minimising errors with processing and quality actions, Delivery of KPI / KRIs in relation to customer contractual terms, taking action to prevent failure, through quality processing, Support, c

ompetenciesBuilding Partnerships Earning Trust Energy Facilitating Change Innovation Work Standards Planning and Organizing Customer Focus Please contact the Nedbank Recruiting Team at +27 860 555 566

e costs or expenses within approved budget to achieve cost efficienciesEnsure full understanding of customer needs to deliver a quality serviceEnsure customer service solutions are aligned to the busi

in and across the broader team Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)Risk & Governance Identify technical risks and mitigate thes

h other departments to determine internal and external process improvements designed to enhance the customer experience and value.Continuous improvement to ensure effective assuranceEnsure statutory a

Job DescriptionTo provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolvedTo provide customer service telephonically or via

al candidate will be required to build and maintain relationships with clients, provide exceptional customer service and possess strong negotiation skills.Minimum Qualification Required NQF4/Matric/St

th queries or amendments/ additional coversSaving all work electronicallyService Delivery To Ensure Customer SatisfactionMaintain service, quality and desired outputs within a specific functional proc

cellent conflict resolution skills to deal with both irate and complimentary members/intermediaries.Customer centric and display a positive and professional image of PPS by building and maintaining re

ut PayJoyPayJoy is a mission - first financial service provider dedicated to helping under - served customers in emerging markets to achieve financial stability and success. We lend through our patent

will be based in our Cape Town office.The purpose of this position is to deliver quality service to customers, who could be either internal or external to Santam (including brokers, customers, partner

formance and fulfil their personal potential Monitor operational compliance of the Team - To ensure customer retention Ensure that learners are educated on the local action plan to support them in und