Customer serviceJob search results in: Finance jobs in Gauteng

d local and global considerationsInfluence and align strategic intent and delivery to add value for customers and shareholdersApply a customer - centric approach that focuses on creating a positive ex

of buy - inEngage in cross - functional relationships to obtain and to provide work supportDeliver customer experience excellence aligned to Organisational values and service standardsBuild professio

Job PurposeTo provide exceptional customer service and ensure high levels of customer satisfaction, retention and loyalty by handling all administrative functions on an existing member's profile and b

es to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction.Engage and build relationships with product and process owners, to understand

ving sales performance.Requirements Matric (Grade 12) 2 years experience in face to face sales and/ customer service role 1 - 2 years experience for individuals with undergraduate degree (preferred) F

ive and cost - effective solutions. The role requires strict adherence to regulatory compliance and customer treatment standards to protect the banks reputation. The Trade Specialist also supports the

e Who CanManage costs / expenses within approved budget to achieve cost efficienciesEngage with the customers in a professional way as specified in the service standards and ensure customers needs and

es necessary for the operational effectiveness of the company that is within your ability and scope.Customer service: Maintain a high level of service to customers (internal and external) according to

transactions accurately and timeously through the execution of predefined objectives, ensuring that customers are assisted promptly and in a friendly manner. Selecting this role has a compensation & b

e ability to handle multiple client accounts. Strong negotiation and leadership skills. Exceptional customer service skills. Excellent communication skills.Personal Requirements Applicant must be pres

coordinating with support services and assigning short - term tasks to others if necessary.Client & Customer ManagementHelp manage internal and external clients by carrying out standard activities and

olicies and support implementation of new processes; policies and systems.Deliver work according to customer expectations by prioritizing; planning and implementing requirements.Ensure work are delive

You will also need excellent communication, analytical, and problem - solving skills, as well as a customer - centric mindset and a collaborative attitude.This is a great opportunity to grow your car

f buy - in.Engage in cross - functional relationships to obtain and to provide work support.Deliver customer experience excellence aligned to Organisational values and service standards.Build professi

g to Financial Performance of the company through brand building which requires creating a pleasing customer experience through efficient and effective service deliveryBuilding and Maintaining Client

oader product engineering team Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)Risk & Governance Identify technical risks and mitigate thes

our diverse talent reflects this.Job DescriptionThis role is responsible for providing exceptional customer service and financial education and to achieve lending, servicing, transactional banking an

r role collaborates with senior personnel in performing risk assessments to determine the impact on customer business processes and systems downtime and proposes changes as needed.The Senior Network E

You AreAble to build sound relationships based on trust and openness.Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active c

ndling processes and proceduresDuties & ResponsibilitiesDeliver positive, seamless and professional customer service during every interaction with the client in a considerate and timely manner.Maintai

th queries or amendments/ additional coversSaving all work electronicallyService delivery to ensure customer satisfactionMaintain service, quality, and desired outputs within a specific functional pro

reports Enhance the image of the company through the continuous delivery of efficient and effectivecustomer service.Key Responsibilities Evaluate risk, evaluate loss potential, and make recommendatio

and repair personnel.Ensure client needs are met by participating in client progress reports.Ensure customer needs are met by facilitating sign - off of designs by relevant stakeholders.Keep abreast o

support clients with queries relating to the Momentum Money Product. Deliver positive and seamless customer service during every interaction with the client in a considerate and timely manner. Follow

improve operational efficiencies, and identify opportunities for reducing operational costs.Analyse customer impact and respond to complex escalated customer service and claims processing issues to en

Quality and accuracy of work delivered both verbally and written, meets both internal and external customer expectations and is complete without errors Compliant in terms of AFFS complaints managemen

levant data from information provided by others, and input it into spreadsheets or standard formats.Customer ManagementAssist with general customer queries and difficult customers. Liaise with auditor

cial needs analysis toolsPersonal QualitiesResults DrivenDecision MakingFlexibility and AdaptabilityCustomer FocusInnovationTechnical Professional SkillsPresentation skillsInterpersonal SavvySelf - De

ks Internet Banking and Mobile Banking services.ExperienceMinimum:1 - 2 years inbound contact centreCustomer service experienceQualifications (Minimum)Grade 12 National Certificate / Vocational Qualif

Quality and accuracy of work delivered both verbally and written, meets both internal and external customer expectations and is complete without errors Compliant in terms of AFFS complaints managemen

new Room Service Waiter / Waitress?A dynamic individual who wants to provide the highest levels of customer serviceAn individual who is looking to develop their career in Luxury hotels and fine dinin

work cross - functionally across Data Delivery & Product agile teams to facilitate a market leading customer experience through our onboarding process.Core ResponsibilitiesProviding technical consulta

ob SummaryTo provide leadership in managing the Fraud Solutions Department specifically focusing on Customer Experience, identification of potential fraud, fraud trends and resolution thereof in an in

and settlement of personal claimsProcess personal claims - Cost - control Efficiency - ProductivityCustomer ServiceRegister personal claims in adherence with SLA.Arrange assessment in adherence with

very and support to both internal and external clients in line with the Company Values and Treating Customers Fairly Principles.Living the Momentum values namely: Accountability, Diversity, Excellence

unities for growth and development.Core CompetenciesCultivates innovation - Contributing dependentlyCustomer focus - Contributing dependentlyDrives results - Contributing dependentlyCollaborates - Con

tions support: Provide operations support against standard operating procedures. Provide support to customers and team as required to ensure team performance on an ongoing basis.Compliance and Risk Ma

e Anti - Money Laundering (AML) requirements within RISO. This entails, but not limited to, initial Customer Due Diligence (CDD) screening, prioritisation of Enhanced Due Diligence (EDD) matters, requ

ith purpose.Job PurposeInbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and p

io of complex, high value and/or sensitive files, including a debtors control bookResolve escalated customer queries and complaints and provide feedback to customers on matters resolvedAdherence to SL

pliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.Provides telephonic and face - to - face service to customers. Adheres to serv

edia Coordinator to join our team. This role is ideal for someone passionate about social media and customer service, with a strong understanding of Shona or Chichewa and English.As a Junior Social Me

business objectives and its long - term viability.Requirements2 years experience in a sales and/or customer service role2 years experience in the insurance and/or financial services industry renderin

iness cases and requirements and functional specifications.Scoping/running usability studies and/or customer research.Using data and metrics to test theories, confirm assumptions, and measure successC

lines, sourcing images, etc.Create training materials that meet instructional design principles and customer requirements.Deliver exceptional service that exceeds customers expectations through proact

ith purpose.Job PurposeInbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and p

Designation: PP4020 - Group Customer Experience ManagerCategory: Ops & Admin - OF6310Posted by: Alexander ForbesPosted on: 12 Aug 2024Closing date: 19 Aug 2024Location: SandtonPurpose Of The JobAlexfo

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:Rep II Customer Support, OperationsJob Description:The Customer Support representative for Operations will provide administrative and operatio

ic business objectives.Job DescriptionSales Target : Proactively make self - initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek t

arterly and annual statutory returns.ReportingExtract and combine data to generate standard reports.Customer ManagementEstablish and maintain professional relationships with internal and external Audi

a 12 - month Learnership Programme starting October 2023! If you have a keen interest in sales and customer service and are looking to grow your career in the insurance industry, then this opportunit

n to detail. Excellent administrative Skills Good communication skills Able to work flexible hours. Customer focus Active listening skills Results oriented. Teamwork Follow up (must be able to establi

remium Engagement teams to enable positioning of DMLT services in the region. Support transition of customer's business needs and designing and architecting the appropriate solution proposal from the

tegicallyCollaborates - Contributing strategicallyCultivates innovation - Contributing strategicallyCustomer focus - Contributing strategicallyDrives results - Contributing strategicallyTurnaround tim

departmental strategy that supports strategic objectives of business.Gather, analyse and interpret customer needs in order to derive IT technical performance levels.Manage performance and development

eat value - for - money products, and you do this by following the basic principles of great broker/customer service and transparency in all their dealings. They are fanatical about delivering excepti

k to management and stakeholders. Ensure information is provided correctly to stakeholders. Improve customer service delivery by resolving complaints timeously. Build and maintain mutually beneficial

rgets and uphold associated service levels.Deliver exceptional and high quality advice that exceeds customers expectations through proactive, innovative and appropriate solutions.Contribute to a cultu

guish Glacier.What will you do?Under general supervision responsible for a combination of sales and customer service, both pro - active and re - active. Duties include cross - selling to clients as we

Closing Date 2024/08/07Reference Number HOL240801 - 1Job Title Customer Resolution (CR) Ombudsman (NFO) and Internal Adjudication (OIA) SpecialistBusiness Unit Hollard InsureDepartment Customer Experi