Key performance output
The successful candidate will be reporting to the Operations Coordinator, and will be responsible but not limited to the following:
- Patrol Car Park areas in order to monitor functionality and cleanliness of car park equipment and report non-compliance.
- Follow up on all reported non-compliance to ensure remedial action has been taken.
- Notify relevant personnel in case of emergencies occurrences.
- Participate in ad hoc services as and when required.
- Ensure proper handover to next shift to limit disruptions.
- Investigation of customer related queries and escalate as and when required.
- Replenish change at pay stations as and when required.
- Manage and reconcile the daily float.
- Assist customers with change when required.
- Adhere to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices.
- Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals. Implement remedial actions where required.
- Ensure availability of trolleys in all parking areas
The following skills and experience or the equivalent of such will be required:
- Grade 12 National Senior Certificate is essential.
- 1 year Car Park Attendant operational experience is essential.
- Code B; Motor vehicle license.
- Basic knowledge of Microsoft Office.
- Communication
- Decision making
- Planning and organising
- Problem solving
- Conflict Management
- Interpersonal skills
- Attention to detail.
- Coping with pressure
