Posted on: 25 October 2023
ID 889957

SEO Product Manager

Location

East Kilbride, London

About The Job

Job summary

Would you be interested in making a meaningful contribution to the UKs national security, whilst enjoying an enviable work-life balance, 25 days holiday (rising to 30), all with the added benefits of a civil service pension scheme?

Youre home.

Whilst we sit in an established government department, the team structure and ethos is dynamic and agile, more akin to a modern tech start-up. We are pioneering new ways of delivering classified technology services across government, and were having fun doing it.

Job Description

At the Rosa Service Organisation you will:
  • Engage with our User Researchers and Service Designers to identify user needs and journeys, and to understand the problems users are trying to solve.
  • Develop and own the vision, strategy, and roadmap for your products.
  • Support them with outline business cases, service definitions and plans to progress them through the phases in our product lifecycle.
  • Work with colleagues across the organization to gather the evidence required to get your products approved at our fit for purpose assessments.
  • Own and actively manage your product backlogs, supported by relevant Architects and Technical Leads, through the creation of epics, user stories, tasks, and bugs.
  • Define product management information and performance metrics and analyse this information in order to present it to colleagues and senior management.
  • Engage with partners to scope their new business requirements and provide product-related consultancy to internal and external teams.
  • Produce support documentation and training materials to make it easy for your users to understand how to use your products.
  • Support the management of our portfolio of products by attending regular portfolio level meetings and contributing timely updates.
Person specification

We will use the essential and desirable skills and experience to help evaluate technical competence.

You must have:
  • Proven experience of working with User Researchers or have carried out your own user research to identify user needs and journeys.
  • Used agile or lean ways of working to manage products or services for a user base with diverse needs.
  • Used agile or lean tools for managing product epics, user stories, tasks, and bugs,
  • Defined and realised features or products within a defined period
  • Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively to a variety of different stakeholders.
  • Strong analytical and problem-solving skills, with the ability to make sound decisions
You will ideally have:
  • Worked in an environment that is developing many products at once with limited resources.
  • Worked in an environment where your work fits into a larger programme or portfolio.
  • Managed a product through a defined product lifecycle.
  • An agile or lean product or project management qualification.
  • Worked in an environment where you as a product manager are
  • A proven ability to manage and work with third party providers and technical subject matter experts, challenging where necessary.
It is unusual that all candidates will meet all the above criteria. If your skills and experience look slightly different and you think you can bring value to the Product Manager role and the team, we strongly encourage you to apply.

Behaviours

We'll assess you against these behaviours during the selection process:
  • Making Effective Decisions
  • Communicating and Influencing
  • Delivering at Pace
Technical Skills

We'll assess you against these technical skills during the selection process:
  • Experience of working within constraints
  • User focus
  • Product ownership
Benefits

Alongside your salary of 42, 500, Foreign, Commonwealth & Development Office contributes 9, 355 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • We understand that people are at the heart of our success. We promote and encourage all our staff to follow continued professional development, offering our staff access to a range of learning and development opportunities.
Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.

Step 1.

A CV setting out your career history, with key responsibilities and experience. Please ensure you have provided reasons for any gaps within the last two years. Your CV must evidence how you meet the behaviours and technical skills in the candidate pack.

Step 2.

Additional Eligibility Questions. Answers to these questions will determine if you are eligible to apply.

Applications will be sifted anonymously so please remove any biographical data that would identify you.

As part of the online application process, you will be asked several diversity-related questions. If you do not wish to provide a declaration on any of the characteristics, you will have the option to select prefer not to say. The information you provide when submitting your application will help us monitor the Civil Service commitment to diversity and inclusion. You can refer to the Civil Service Diversity and Inclusion Strategy for more information.

You will receive an acknowledgment of your application through the online process.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window) . See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality Requirements

Open to UK nationals only.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
  • Name : rsorecruitment@fcdo.gov.uk
  • Email : rsorecruitment@fcdo.gov.uk
Recruitment team
  • Email : rsorecruitment@fcdo.gov.uk
Further information

If you wish to make a complaint you should email HRDirectUK@fco.gov.uk. If you are not satisfied with the response you receive from the FCDO you can contact the Civil Service Commission.
Occupation:
Government jobs


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