Investigate white collar crime, non-compliance with relevant legislation and transgressions of specific codes of conduct perpetrated in and against the business.
Requirements
- Certificate in Money Laundering Control, ACAMS Certificate or Certified Fraud Examiner (ACFE), or equivalent. Desirable
- Relevant B-degree in Law, Accounting, Risk Management, Forensic Investigations, Criminal or related field. Essential
- Matric or equivalent qualification Essential
- 0- 3 years experience in the field of forensic/corporate investigations
- Internal Process
- Conduct investigations related to matters of white collar crime, non-compliance of legislation and regulations and willful acts of deviance.
- Liaise with various internal and external stakeholders to build and maintain relationships.
- Participate in disciplinary and or legal processes by acting as chair person, recovery agent or witness.
- Testify in civil and or criminal courts when required.
- Compile detailed investigation reports which will be used in disciplinary and legal proceedings.
- Manage documentations, records, investigation notes and other evidence ensuring accurate and accessible record keeping.
- Keep abreast of relevant legislation, regulation and policies.
- Provide recommendations to manage risk identified through investigations.
- Client Services
- Investigate client queries within the agreed service level and ensure that client receives timeous feedback and escalate client queries to the relevant department or stakeholder.
- Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate services.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Through honesty, trust and respect provide authoritative, expertise and advice to clients and stakeholders.
- Proactively build and maintain client relationships by presenting our innovative and trustworthy product offerings through professional and credible Financial Advisory services.
- Deliver on service level agreements and made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- People
- Develop and maintain productive and collaborative working relationships with peers , clients and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
- Effectively manage time and ensure optimal productivity.
- Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements.
- Be self-confident, self-motivated and relentlessly pursue targets and goals. Finance
- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
