Purpose Statement Under the guidance of the Manager: Insurance Fraud, investigate instances of risk related to various types of fraud incidents across Capitec (e.g. external fraud such as credit application fraud for Capitec Bank and policyholder or claims fraud for Capitec Insurance. This will include internal fraud, serious breach of policies and procedures, and criminal syndicates). Investigate the matter, the parties involved and provide appropriate evidence for disciplinary hearings and/or criminal proceedings. Identify control weaknesses and recommend preventative measures, improvements, and training initiatives against potential fraud.
Experience Minimum:
- 3 plus years experience as a Forensic Investigator/Auditor
- Background in funeral investigations or related qualifications (e.g., CFE, criminology, forensic law and Auditing, etc)
- Experience with both research and fieldwork investigations.
- Strong reporting and communication skills.
- Proficiency in (e.g. English, Afrikaans, Sepedi, Izulu, Xhosa)
- Willingness to travel for field work
- Valid driver's licence
- Proven experience as a Forensic Investigator/Auditor in the Financial Services Sector
- A relevant tertiary qualification in Forensics
- Investigation methods and procedures
- Criminal law and law of evidence of the judicial process
- Fraud and misrepresentation in the insurance industry
- Analytical Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Decision making skills
- Interpersonal & Relationship management Skills
- Negotiation skills
- Presentation Skills
- Reporting Skills
- Clear criminal and credit record
