Front Office Administrator (JB2797)

Sandton, Johannesburg

R15 000 R 18 000.00 CTC per month

Duration: Permanent

Application closing date: 28 February 2023

Overview

We are looking for an ambitious Front Office Administrator to join our team, if you have experience in sales and CRM systems it will be a great advantage, we are looking for someone who would like to grow within the company.

Minimum Requirements

Matric / Diploma

Minimum of 2 to 5 years experience in a similar role

Must reside in Johannesburg area

Own Transport Is Essential

May be required to work overtime when needed

Bubbly nature

Hard worker

Organized

Reception

Duties and Responsibilities:

Answer all incoming calls

Transfer all enquiries to the relevant department

Welcome visiting customers

Introducing new customers to Business Development team

Notify the correct team/person of the arrival of guests for meetings etc.

Administration

Process customers orders received telephonically, via email or walk in with existing customers -Accurately and timeously

Communicate with customers if there is a delay on stock or if the company is unable to fulfill orders

Filing of documentation

Assisting customers with profile registration documents for the Debtors department

Accepting payments from customers i.e EFT or Credit card machine for Debtors processing

Document credit card payments accurately and daily

Loading credit note requests on system

Communicating back orders to Procurement

Communicating important information to customers if needed

Pulling signed invoices or proof of payments for the Debtors department when requested

Answering Emails And/or WhatsApp's Timeously

Building relationships with customers

Required to get Export documents from customers that are purchasing from across borders

Liaise with the Warehouse Supervisor about deliveries that need to take place

Assistant

Covering attendance register books when needed

Tidy Showroom And Manage Media Display Units

Special occasion decorations to be put up and put away

Processing Business Development teams orders when they are on the road

Typing up any correspondence as and when required by Team Leads

Occupation:

Management, human resources jobs

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