Seeking a well experienced Front Office Manager.
Will be responsible to operate within the policies and procedures as set out in the operating manual; oversee cash procedures on a daily basis and ensures adherence to company standards; conduct arrival and departure audits in all areas of the Front Office; to train staff as and when necessary; to competently handle any industrial relations issues within the front office department; provide updated room availability and rate information; ensure that housekeeping discrepancy reports are resolved; generate variance reports; fulfill any special requests and ensure special room assignments are completed for individual and group arrivals.
The successful incumbent will have a formal degree or diploma in Hospitality; experience in a supervisory role in Front Office; excellent communication skills; fully computer literate in MS Word and Excel; good leaderships skills and ability to take charge; ability to handle pressure and multitask; excellent attention to detail.
